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Quote:
On 2005-10-13 19:17:14, Leviath wrote:
@max99
buddy I have chasing you all over the forum to help you gety the info you want....
Surely you should at least show interest???
I've left links for you and you now start this Topic, I dont understand....
You can use the Sony-Ericsson Post in service to a close-ish Service center...
If you e-mail Sony Ericsson Call Center
questions.gb@support.sonyericsson.com
Asking for address details and Posting details they will supply all you ask here and in other Topics like
http://www.esato.com/board/viewtopic.php?topic=105918
Ok???
Send them your post code and they will provide all info...
@slattery69
Carphone Warehouse?? You serious... I wouldnt trust them if I was watching over theire shoulder as they worked on my phone.... :hint:
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[ This Message was edited by: Leviath on 2005-10-13 18:19 ]
given the requirement yes i was been serious since travel is out of the question there are 2 carphonewarehouse repair centres in sheffield and if they bugger up the phone they will have to replace it. so really max cant lose. he gets his old phone back in working order or he gets a new one from cpw.
got to be easier than putting it in the hands of a courior where it will be thrown a round in several white vans.
but i take on board that you think the service they provide is crap
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Posted: 2005-10-13 19:36:11
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i've emailed them asking for postage details
surely if the se service is in cpw i didn't buy from there so won't they charge me
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Posted: 2005-10-13 19:37:31
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On 2005-10-13 19:36:11, slattery69 wrote:
got to be easier than putting it in the hands of a courior where it will be thrown a round in several white vans.
As my father owns his own european courier business I take quite some offence to that, do you really think that the likes of DHL & private couriers just play pass the parcel and dropkick the ones with 'fragile' Learn to get your facts right before you post stupid comments like that.
p.s. courior - I take it you meant to write courier
p.p.s. a round - This is all one word,
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Posted: 2005-10-13 19:42:23
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there not really se service centres as such there just authorised repairs , dont htink se have there our places in the uk there all just people authorised to carry out repairs.
i see no reason why you should be charged as the phone has a 12 month warrenty, they may ask for proof of purchase but i would just say it was a present from a relative so you dont have a reciept. they should argue as the phone has a serial number and they just cross charge se for the repairs.
just give them a ring or drop in it costs nothing to ask
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Posted: 2005-10-13 19:43:42
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Quote:
On 2005-10-13 19:42:23, defensive wrote:
Quote:
On 2005-10-13 19:36:11, slattery69 wrote:
got to be easier than putting it in the hands of a courior where it will be thrown a round in several white vans.
As my father owns his own european courier business I take quite some offence to that, do you really think that the likes of DHL & private couriers just play pass the parcel and dropkick the ones with 'fragile' Learn to get your facts right before you post stupid comments like that.
p.s. courior - I take it you meant to write courier
p.p.s. a round - This is all one word,
well my personal experience is just that. i work for a major brewery and we delivery large quantities of glasses around the country using couriers and the glasses have fragile written all over them and i get several phone calls every day complaining about the damage caused.
i sure your experience maybe differnet but unfortunatly my isnt and we can only go by our own experience.
i m sure even your fathers firm as good as they are has breakages
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Posted: 2005-10-13 19:48:53
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ribght my mum is taking to medowhall to cpw tomorow
she doesn't know much about phones. I've told her about the problem and to say it was bought as a present but will they need anymore information and also what do i need to take in with the phone
i.e box charger etc
and also how long will it take roughtly
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Posted: 2005-10-13 20:17:34
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i would personally take the box probably wont need it. in terms of how long it would take how longs a piece of string.
not sure depends on whats wrong with it, if they are busy and how good the person doing the repair is.
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Posted: 2005-10-13 20:29:49
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Well Service center post in Service usually takes ten days turnaround...
In person it varies and
slattery69 comments are true...
Hopefully it will be someone that knows what a mobile phone looks like...
But thats me....
I am sure it will be ok...
On another note... I got something to say to a few user here but not in this topic...
Later and good luck.
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Posted: 2005-10-13 20:50:10
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Quick update : Phones been taken in for service and they have had to send off to fix it, They estimated 2 weeks on monday.
Thanks for your help in telling me what to do, Muchly appreciated
Max
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Posted: 2005-10-14 23:23:29
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Welcome for any part if any that concerns me....
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Posted: 2005-10-15 00:27:54
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