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I've had my 6gb Mini for nearly a year. Not a scratch. The anodised aluminium is hard to beat.
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Posted: 2005-11-02 00:52:37
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There's already lawsuits forming about the nano scratching issue.
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Posted: 2005-11-02 01:04:43
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@ neonismo, I also had an ipod mini. At first I treated it really carefully, so as to avoid scratches, but gradually learnt how durable it was. Toward the end of when I used it, I'd just chuck it in my bag with no case, and generally pay no attention to how it was treated - it still looks perfect! Now that was a quality product.
@ Gigs. Thanks for raising this. (for the people not familiar with the case, here's some info). The class action lawsuit filed against Apple (by Jason Tomczak, in California) is actually quite interesting. It was filed by Hagens Berman Sobol Shapiro LLP, claiming (in relation to the scratching issue) that Apple had :"...failed to remedy the problem in any meaningful way...". (CNN) In essence his complaint alleges: "The display on the device tends to scratch easily. Jason Tomczak, the lead plaintiff in the nano case, is alleging that Apple knew about defects to the screen yet didn't recall the affected units, passing on the "expense, hassle, and frustration" of getting a replacement on to consumers." (ipodnn.com).
Some web-research has found that: "...while the screen may be the same material, there is a protective layer of resin on top to protect against scratches. This was much thinner in the Nano than with previous models, which explains why the screen scratches so easily.". Additionally, the Wall Street Journal found that: "...no other media player had ever become so scratched so quickly.".
In relation to my recent purchase of the 5th Gen. (video) ipod, I can certainly tell that attitudes have changed at Apple. Please see this first:
"AppleInsider is reporting that Apple has instructed its authorized service providers to replace any 5G iPods that exhibit “any type of hardware failure [including] those that would normally be classified as abuse,” in a message to its channel partners. This limited-time policy is being seen as a preemptive customer relations booster, and not (yet) as a sign that the new ‘Pods with video have some unannounced inherent defect. The announcement comes at a time when Apple is under fire for the scratchability of the nano, having recently been hit with a class action lawsuit."
Anyway, my 5th gen ipod got scratched within a couple of days (I had been very careful, and used the provided case), in fact I hadn't even touched the screen with my fingers, yet it still had some scratches. I called Apple. Surprisingly I noted that they now (as opposed to 1 1/2 weeks ago) have an option in their menu for "...exchanging or returning ipod 5th gen...". As soon as I got through to the tech support and mentioned scratching, he immediately said that I was amongst many others with this issue, and he asked me whether I'd like a refund or a replacement. I was then patched through to sales, who gave me a tracking number and told me that my replacement ipod was on top priority (this was yesterday, and today I called again and they told me it had shipped and would be with me by the end of the week). Great customer service, but also seems to tell me that Apple is trying to avoid another Nano scandal.
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Posted: 2005-11-02 03:41:56
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Surprised someone hadn't mentioned it before me to be honest.
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Posted: 2005-11-02 04:05:31
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