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apotts Posts: 117

I apologise. The reason I have had so many troubles, have paid money to fix it and still now have no phone is all my fault.

No, hold on a second, it's all Nokia's fault!
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Posted: 2005-11-22 10:20:31
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wilson Posts: 116

@Spott. WHY NOKIA FAULT THEN?? Don't Surrender that easly better wait get the solution.
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Posted: 2005-11-22 10:25:45
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Bambino Posts: > 500

BIG BULLSHIT! i dont believe ur story

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Posted: 2005-11-22 10:38:00
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Krubach Posts: > 500

Quote:
On 2005-11-22 10:20:31, apotts wrote:
No, hold on a second, it's all Nokia's fault!


Hmm... Why did you bring Nokia tothe subject?... makes me wonder...
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Posted: 2005-11-22 10:48:09
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apotts Posts: 117

The Nokia reference was meant to be "humour"!!
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Posted: 2005-11-22 11:43:40
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ambyzown Posts: 231

Hmmm how could anyone be so unlucky with SE?

My condolences Appots,

Here's my suggestion, stay off the new SE's until they've been debugged.
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Posted: 2005-11-22 12:17:20
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apotts Posts: 117

Yep, that was my logic with the K750 (I got it in Oct). I guess it's just bad luck that I get 2 bad ones in a row, and of course no decent support from O2.

The SESC confirmed it was normal for the shops to absolve responsibility as soon as possible, they said they get "very angry customers in here every day".

I have kept calm throughout all of this, and not shouted at anyone - I'm just saddened that my way out of the S700 has backfired so quickly.
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Posted: 2005-11-22 12:25:53
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ambyzown Posts: 231

Shouldn't there be some sort of warranty agreements between SE and operators for such "manufacturer defects"? afterall, these phones originated from SE. A six month replacement waranty would be ideal.
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Posted: 2005-11-22 13:08:20
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bobby_splithead2000 Posts: 67

All phones in the UK are covered for mechanical breakdown or technical fault for 12 months under the manufacturers warranty.
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Posted: 2005-11-22 13:36:52
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jcwhite_uk Posts: > 500

I have been using ericsson and sony ericsson phones since 2000 and seem to have been lucky that I have never had a faulty one. Even the 2 S700i's that I had (sold one then regretted it so bought another) never had the resetting problem. The main reason I switched to SE was because I got fed up visiting the Nokia repair centre near me with 7110 and 6210's.
After being on Esato for a while it does seem that when an SE phone goes wrong it has been a trauma get them fixed, but then again we only hear the horror stories.
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Posted: 2005-11-22 14:21:58
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