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BlaSTiWi, I suggest calling the MN facility directly to ask what version they are currently flashing with. You can find the number
here.
Strange as it sounds, they may not have the latest firmware version (R5D007). If they don't, you won't be able to do an official upgrade in the States yet. We still hope to have an update on this situation very soon.
-Jeff
[ This Message was edited by: jnonhoffzieg on 2002-10-15 06:22 ]
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Posted: 2002-10-15 03:15:00
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Jeff,
When I called the MN center whoever answered seems to be just an operator, she asked & took some info out of the back of the phone verify if it under the warranty and about to issue me an RMA# (maybe?) but when I asked her for what is the firmware version they use currently she seems to be clueless and gave the (800) ERICSSON number where I got my ref. # to begin with.
Hope you have a better luck than me and maybe get some sort of a "magic word" when getting the ref. # so the MN facility know we are after the latest firmware upgrade.
Good luck on your effort and please let us know!
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Posted: 2002-10-15 16:53:00
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You know it seems to me that SE doesn't treat the US market with any real concern. Which amazes me since most other larger corporations in the world kill to do business here and usually go out of their way to get new business. Especially considering SE's financial situation, you would think they would seriously go out of their way to allow this market to grow. Instead they treat us like red headed step children, this makes no sense to me what so ever. They are losing market share world wide and at a time when they need it most they refuse to help us out here. Correct me if I am wrong but I was under the assumption that the US market for GSM is growing and SE needs to be a real pressence here, why would they go about business here and treat us as if we dont count and our business doesn't matter?
I love my T68mi and I am considering getting the P800 early next year, but I will think twice if this is how they continue to treat us.
I really hope someone from upper managment reads this and sees where I am coming from. They can't afford to loose ANY business especially at a time like this.
BTW jnonhoffzieg I knwo you are trying to help us all out here in the states and I applaud your efforts but I just hope it doesn't fall on deaf ears.
Regards.
-Savoy
[ This Message was edited by: MrSavoy on 2002-10-15 16:03 ]
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Posted: 2002-10-15 17:01:00
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read it at howardforums that the MN service center returned one's phone with the R5A020 firmware..
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Posted: 2002-10-15 21:05:00
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Thanks for your patience guys. I don't want to keep you waiting any longer and I'm sorry you haven't heard any progress for a while now. I have been in regular contact with
USA and they have had discussions regarding authorized upgrades in North America. Unfortunately I can only post information that is considered "official", and at this time nothing has changed in their official policy. I understand the frustration with the level of support that we in North America are experiencing.
Esato is maintaining an open dialog with
on the matter and any new information will continue to be posted here.
Jeff
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Posted: 2002-10-19 02:37:00
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jnonhoffzieg:
Well at least they(SE) are paying attention now
Thats a start hehe.
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Posted: 2002-10-19 06:38:00
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A few remarks:
1. Upgrading firmware doesn't void my hardware warantee. It can't... I haven't altered the hardware of the T68. It does make the phone "unservicable" in case there are software problems, but my experience is that your friendly operator anyways doesn't service software problems. The best option you get in the US, is a swap of phones. Good luck to you in that case...
2. Unlocking is not illegal, nor a breach of contract. Although operators don't like you to do it without their permission, the phone you bought is YOURS and you can use it as you like. This includes unlocking, flushing it down the toilet, using it as a paperweight, etc. The fact that you may not have paid full price for it, was done as an incentive for you to sign a 1-year or 2-year contract with them. Early termination of your contract IS a breach of it, and there you normally have to pay a hefty Early Termination Fee.
I'd like you guys that think differently about this to convince me, by POINTING me to the paragraphs of my contract or the warantee agreement of my phone where it states otherwise. I couldn't find anything there... and even if it were there, I don't think it would hold up to legal scrutiny...
So I'm not sure why we can't discuss "unofficial" upgrades or unlocks?
--Ramon
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Posted: 2002-10-24 17:31:00
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so does anyone flash firmware in the New York/New Jersey area?
let me know.
ycharlie@hotmail.com
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Posted: 2002-10-24 19:35:00
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You would ahve to ship it to a guy in PA like I did. If your still interested pm me.
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Posted: 2002-10-25 06:45:00
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Hello jnonhoffzieg,
I'm in California and, like everyone else here, am disappointed there is no service center here.
I will be going to HK next month and I understand there is one there. I sent them a note asking for firmware upgrade and was told that they have no international service agreement. Is this correct?
This is kind of bad. What if I decided to work in HK for an extended period of time.
Would anyone shed some light here?
joE
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Posted: 2002-11-17 18:32:00
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