General discussions : Non mobile discussion : HSBC - the worst excuse for a bank ive ever known
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The only problem with firstdirect is there part of hsbc!
I have an joint account with firstdirect (me and the misses), i cant recommend them myself.
[ This Message was edited by: joebmc on 2006-05-25 16:48 ]
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Posted: 2006-05-25 17:48:03
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@joe any reasons in particular that causes you not to recomend them - just out of interest?
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Posted: 2006-05-25 17:54:58
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Well I had to phone them up for some reason, and gave the wrong password letter twice (although I’m 99% sure I gave the right one), but anyways they said cos I gave a wrong password I’d have to have a security check, which means they had to phone me back at home to confirm the phone number… they had the wrong phone number! I told them it’s a joint account and that my girlfriend will confirm the correct number. But no, they weren’t having none of that, they told me I had to go into a hsbc branch with my passport/driving licence, and get a member of stuff to call them up in my presence with the proof of who I am.
I thought I would be much easy for my partner to phone them up and confirm I wasn’t a fraudster seeing as its both our accounts but they weren’t having it. Just really p’d me off.
I’ll stick to the Halifax
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Posted: 2006-05-25 18:42:03
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