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> Phones4u / Voda - URGENT help needed!
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This is absolute awful service mate hope you get something sorted, threaten trading standards that always seems to work espcially as you are in the right, some people try it on for the fun of it but in this situation you have a very good case, give them a ring and ask there advice.
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Posted: 2006-06-25 14:14:00
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of course
you may wish to tell them the handset is faulty, locks up during calls etc.
Faulty goods have to be replaced OR REFUNDED up to 28 days after purchase i belive
may be worth a go?
good luck mate
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Posted: 2006-06-28 22:10:21
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Thanks for the responses...
I finally managed to get it returned on Monday. The threat of trading standards changed customer services minds. Unfortunately as i had to hand back the sim I have lost my number at present... Still awaiting o2 to deliver me something new!!!
Thanks again for the swift responses!
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Posted: 2006-06-28 22:26:09
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glad to hear a happy outcome
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Posted: 2006-06-28 22:42:57
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