General discussions : General : An o2 Complaint. Too Many Problems.
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ive noticed those who complain get what they want...
that cant be by coincidence?
fatreg
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Posted: 2006-07-17 01:20:20
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I think the best you can hope for with your bolt on is to ask they meet you half way, you'll change tariff and add the bolt on but they apply the loyalty discount as well. The networks are big on loyalty at the moment so you might get somewhere with that.
the online billing issue is something you should really pressure them on, they're not providing you with the full service your entitled to so give em hell.
faulty handsets area fact of life im afriad, o2 dont make them after all and as long as they replace it then theres not much you can say.
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Posted: 2006-07-17 01:53:40
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