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Mines done the same, its completely gone dead, phoned sony and they said to return to one of there service centres took it down today have to wait 10days, they did say its under warranty so it would be free, just have to wait and see
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Posted: 2006-07-25 13:34:39
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Here's another dead K800i. White Screen of Death while updating RSS feeds. Took back to CPW for repair, who informed me that they are not able to take in this model for repair as yet, as their log-in system for repairs is not yet set up to accept the SE K800!!!!!!
And so, I'm stuck with a dead phone until CPW takes their repair thumbs out their *@+~s!!
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Posted: 2006-08-08 19:25:22
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On 2006-08-08 19:25:22, darth.paul wrote:
Here's another dead K800i. White Screen of Death while updating RSS feeds. Took back to CPW for repair, who informed me that they are not able to take in this model for repair as yet, as their log-in system for repairs is not yet set up to accept the SE K800!!!!!!
And so, I'm stuck with a dead phone until CPW takes their repair thumbs out their *@+~s!!
Umm get them to replace it with a new one??? would be a start. Dont let them fob you off, get it replaced or demand a refund.
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Posted: 2006-08-08 19:46:00
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My K790i bought on 31st July died after 2 days. Its that "white screen of death thing". I returned it and have not accepted the free replacement. Frankly, IMO, this kind of problem/defect is unacceptable.
[ This Message was edited by: ac on 2006-08-08 19:05 ]
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Posted: 2006-08-08 20:03:07
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I suspect you've already tried this, but just in case you haven't, try removing the battery for a few minutes, re-inserting it and try powering it on, see if that makes any difference. It's worked for me a few times!
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Posted: 2006-08-08 20:11:22
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I've emailed their o2 at CPW cust service dept, and advised them I want the problem sorted in 24 hours or to canx the contract as they've sold me goods not fit for their purpose. Just wait and see......
And you're dead right ac, this white screen of death really is completely unacceptable. It's not a silly little bug, it's a major malfunction.
SE need to sort their quality control out. I've had SE phones since the T68i, but my experiences with the W900 and now the K800 white screen means I'll be looking at, God forbid, Nokia or Moto next year
[ This Message was edited by: darth.paul on 2006-08-08 20:27 ]
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Posted: 2006-08-08 21:22:23
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My brand new K800 died last night after less than 6 hours!!!
I powered it down, then tried to turn it back on again 10 mins later and nothing, just a dead handset. Only minimal sign of life is a small red light inside the InfraRed port when I press the on button for the handset.
Damn, what is it with the K800, all these dead handsets!
I had a k750 for a year, that was almost trouble free - apart from the terrible dust collection device called a "joystick". Had to have mine cleaned twice.
I love the handsets and the menus, etc., but I'm really starting to consider Samsung D900 or even god forbid a Nokia N73!
I'll be going in to the O2 store tomorrow for a swap.
BTW - are all the dead handsets from O2? Is there a pattern emerging?
S.
Update:
Just to clarify, the K800i had been working fine earlier in the day. I had not installed anything at all in it. It was brand new from O2.
I tried out the camera, some of the games, stuff like that.
I was using a normal non-3G SIM because O2 had run out of the 3G sims and were due to give me one next week.
I used the standard/original charger delivered with the phone.
The mobile seemed fine. I turned it off. Took the battery out for a minute or so. Put the battery back in and then turned phone on. It never restarted. The screen stays black (not white).
Did anyone else have any similarities, e.g. are all the bad phones from O2? Did you all have a non-3G sim card?
[ This Message was edited by: lightray on 2006-08-20 21:13 ]
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Posted: 2006-08-20 15:06:55
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Hehe looks like my k800i has fallen down with the same problems in here, its been getting slower and slower and suffered a few white screen of deaths. But last night, went to take out my sim card to put in my p990i and put another sim in the k800i. Pressed the power button and it just wouldnt turn on. So took out battery and left it for a few few mins but again nothing. When i plugged the phone into the charger which was connected to the mains, i found the infra red sensor light blinking on and off but yet no sign of life.
Which is freaking great as i had quite a few text messages that i needed to keep and now i cant turn the phone to try and recover them.
Anyways emailed the guy i bought it from on ebay and he told me to try and plug it in the charger when plugged into the mains but i just emailed him to tell him that no it doesnt work.
Shame really as i really liked this phone for the camera capability, im just hoping that the guy i bought it from exchanges it for a brand new model asap.
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Posted: 2006-08-20 15:54:37
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So, has anyone got charts for the chances of getting a faulty K800?? I wouldn't mind knowing how often people get K800/K790s that don't start or have major defects/problems xD
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Posted: 2006-08-20 16:34:39
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My k800i died yesterday. white display, tried to restart but nothing happens.
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Posted: 2006-08-20 20:21:11
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