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> ebay Help! Suspicious buyer?
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Could be that he's moved, changed one address but not the other.
This 'Emma' could be his partner/wife, I've different names a few times before too on sales/Paypal reciepts!
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Posted: 2006-07-31 18:58:58
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Well, 24 hours have passed since the sale and payment recieved, but I've had no replies to 2 emails asking for confirmation of the delivery address.
Was hoping to send it out today...
What do you reckon?
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Posted: 2006-08-01 13:18:40
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recon you wait for a reply, at the end of the day you've got the money and its a legit reason to not post!
It's his fault for the confussion anyway
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Posted: 2006-08-01 13:23:44
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Well, it's not in Nigeria, so you shouldn't worry that much.
Also, don't take that "seller protection" policy too seriously, trust me, paypal is not looking out for you at all!!!
I have had three different problematic transactions (with three different sellers) and in the end after their "investigations" paypal always ended up sending me an automated message pretty much saying that they wash their hands, as long as THEY don't loose any money, they don't give a f**k about you, either if you are the seller or the buyer.
And also, if you think about it: what's that "Seller protection" anyway???? you already got your money. Correct me if I'm wrong but usually the buyers are the ones who take a bigger risk, because you just don't know the quality of the merchandise you will receive (when the transaction involves a second-hand item).
Anyway, just wait for a reply from the buyer, but again, you shouldn't worry that much.
For more info on our beloved paypal, check this out:
www.nopaypal.com
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Posted: 2006-08-01 15:00:55
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Yes, I'd give him / her a bit longer to reply too. As others had said, you've got his / her money and he / she will surely be checking email and ebay messages to see if you've sent the item out.
Well, I would be anyway. I hate it when sellers don't inform me that the item has been posted!
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Posted: 2006-08-01 15:52:02
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On 2006-08-01 15:52:02, Cycovision wrote:
Well, I would be anyway. I hate it when sellers don't inform me that the item has been posted!
I never imform my buyers, I have decent reasons though:
1 - When I post over 60 items at a time I don't have time to go through them all and email a buyer that their item is shipped
2: if I do and it doesnt come next day then I get about a billion emails from each buyer asking why it isnt here and when will it come
3 - i like to have the element of surprise
seriously for a growing business type person such as myself it's just not easly feasable to do it, as much as I try to deal with each customer as a unique person I cant. To put it honnestly all I want to do is give the seller what they want and make as much money doing so as possible, some say thats unethical but it really is just the basic rules of business, lots of companies talk about ethical policies and customer care, but all they really want is to keep a large customer base so they can sell their products over and over whilst making allot of profit
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Posted: 2006-08-02 18:16:21
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Yeah, I understand that
I was talking more about casual sellers than profesionals although it's still nice to be kept informed if at all possible. Guess it's just because of my job, I constantly get customers ringing up to check the progress of their computers!
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Posted: 2006-08-02 18:46:58
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On 2006-08-02 18:46:58, Cycovision wrote:
Yeah, I understand that
I was talking more about casual sellers than profesionals although it's still nice to be kept informed if at all possible. Guess it's just because of my job, I constantly get customers ringing up to check the progress of their computers!
I do get your point, but I really think it depends on the type of business you are in, for pc repair/build people need and want them asap, but if its just say a mp3 player you can easily go without it for 2/3 weeks, but a pc may be more critical to a persons e-life
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Posted: 2006-08-02 20:11:17
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