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jcwhite_uk Posts: > 500

Quote:
On 2006-08-30 22:03:35, haynesycop wrote:
Oh it is just a router i see...
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[ This Message was edited by: haynesycop on 2006-08-30 21:08 ]
The homehub is basically a wireless router. the hub phone is a wireless voip phone that goes with the homehub.

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Posted: 2006-08-31 01:54:17
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ilabstudios Posts: 213

NO ONE USE BRITISH TELECOM! THEY SUCK!!
I've been using BT Broadband for almost 3 years now or more and I've always had problems: connection dropping out, slow connection, unable to get a connection.

Unfortunatly I live outside of London and I am only able to get as high as T1

and when you call the help line they treat you as if you're n00b when they dont even know half the stuff your talk about.. they put you on hold and read through their little instruction manuals on their PC screens!!

If anyone already uses the new BT Broadband package, how is it?

Adam
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Posted: 2006-08-31 02:01:22
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chrisfirst Posts: 266

Guess what? I've just received one this morning! They so stupid really! I've phone them up yesterday and they said they have nothing in stock and they never even had, but will start to ship them in about 2 weeks. Well, I must slept for 2 weeks then or been abducted by aliens, but now I have one with a 3rd DECT phone as well! LOL!
Anyway, it's very nice, but feels a bit cheap. Nevermind, at least it's free. I had no chance to play with it yet, cause it needs a 16 hours charge, but I'll let you know tomorrow how it performs.
In the meantime, take a look of the pics.








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Posted: 2006-08-31 12:24:49
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haynesycop Posts: > 500



Order one thing then get three other random phones and then the original one you ordered. Hmmm, BT sound just great! Where do i sing up for all these free phones.
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Posted: 2006-08-31 14:17:23
Edit : Quote

jcwhite_uk Posts: > 500

Quote:
On 2006-08-31 02:01:22, ilabstudios wrote:
NO ONE USE BRITISH TELECOM! THEY SUCK!!
I've been using BT Broadband for almost 3 years now or more and I've always had problems: connection dropping out, slow connection, unable to get a connection.

Unfortunatly I live outside of London and I am only able to get as high as T1

and when you call the help line they treat you as if you're n00b when they dont even know half the stuff your talk about.. they put you on hold and read through their little instruction manuals on their PC screens!!

If anyone already uses the new BT Broadband package, how is it?

Adam

I have never had a problem with BT until this minor supply problem. I have never had a dropped signal or anything. They also said that I could get a maximum of 4.5MB/s but I actually have 7.6MB/s. Cool
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Posted: 2006-08-31 14:56:34
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axxxr Posts: > 500

I've never had an issues with BT either....i've been with a lot of broadband/phone suppliers over the years and most of them had problems one kind or another but BT has always been consistant..customer service is excellent aswell.

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Posted: 2006-08-31 15:49:13
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ilabstudios Posts: 213

Damn.. thats alot, you live in Dorset tho, I live in Surrey and the closest station is in London which is why I can only get up to 1 Meg.

lol imagine if broadband in the UK had some sort of bug and we had to go back to 56k modem, that would be so mental.. last time i had 56k was when I through my PC on the floor, it took like half an hr for a page 2 properly load up and like 3 days 2 download a movie
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Posted: 2006-09-01 20:21:48
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jcwhite_uk Posts: > 500

I still have not got it! I was originally told it would be 4-6 weeks but I have now waited 10 weeks. When i call them they say they will call me back within 12 hours but they never do. I still dont know when it will arrive.
For a communications company they dont seem to know how to communicate.
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Posted: 2006-09-11 11:41:00
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axxxr Posts: > 500

After i made a call to the last time i finally recieved mine last week.

All i can say is just keep chasing them up and if you have to threaten them with legal action.


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Posted: 2006-09-11 15:22:25
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jcwhite_uk Posts: > 500

When did you first sign up for it? I signed up on the 3rd of July.
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Posted: 2006-09-11 16:10:00
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