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> Dead T68i volume slider
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Perhaps the store you had it fixed in put in another dodgy one.
I'd just take it back there again and see if they will replace it again.
~Tangy
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Posted: 2002-11-09 09:58:00
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They had completely replaced the phone with a new one the first time it broke. There was one slight difference this time, the box it came in was an official Cingular labled box, the last was just the T68 (though it was still a cingular phone). When I had them replace it the first time, I had to fight a long and hard battle with them to convince them I did not misuse the phone in any way. This time I did "drop" it (if you call it that). I really don't think I have any chance of suceeding again. If worst comes to worst I do have insurance on it. I believe it will cost me $20 to get a replacement. I dunno the exact rules, but if it covers theft or loss, I may just end up "loosing" it. That is of coarse if I can't get ericsson to do anything.
As it stands I do have some evidence on my side to support that it should not have broken. For almost 4 years now I have carried a Nokia 5165 cell phone (given to me from my work). I've NEVER had any problem with it. Also for round 8 months I carried a Nokia 8290 around with me, until I broke it (by tampering around with it after I had chanded the cell phone body with a new one, then changed it back). This was absolutely my fault, comming from direct misuse of the phone. Following that I purchased a Nokia 3360, which I used up until I got my ericsson last month. I also have carried a Visor Prism (Palm PDA) with me every where I go for the last 2 years. Before that I carried a Palm IIIe PDA as well. I also carry around an Apple iPod which I've had for about 2 months now (a month longer than the phone). As it stands ALL of these still work perfectly, with no problems from general use. As it stands, YESTERDAY I dropped my iPod from the top of my sholder on to black road pavement, because I tried to stuff it in my sleve while running though the rain. And yes, take into account it was pooring and the pavement was soaked. The iPod landed face down very hard, and I was totally freaked, but as of today it still works fine, none worse for the ware as far as I can tell. With all these things taken into account, it does not make any sence that a cell phone which I litarally use less than ANY of the rest of my devices (I litarally use less than an hour of talk time a month), breaks after two weeks. And once I get a replacement it too breaks after two weeks. At this point I think ericsson is my best hope. They did manufature the phone, I figure if any other company can ensure it gets fixed properly (and as a result hopefully never has the problem again), it would be the manufaturer...
Also there were 4 other people in the car with me when I got out, they can contest it fell litarally less than a full foot. 3 of these people I had litarally only met earlier that (this?) day.
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Posted: 2002-11-09 10:18:00
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[ This Message was edited by: splitroaster on 2002-11-09 13:00 ]
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Posted: 2002-11-09 14:00:00
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Just thought i would drop a note ive dropped my phone a few time when ive been out and had no problems with it still works fine only thing i dont like about it is hat the sony ericsson name on the phone is fading away ony after 5 months anyone else had this happen
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Posted: 2002-11-09 14:00:00
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