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Brady Posts: 139

I have had the same problem with my K800, red flashes in the IR port. There is no point in you trying the EROM update process as the phone is dead so the software won't see it. I had to send mine to the nearest SE service centre. It was away for 2 weeks, and in the report i got back they stated that it was an EROM fault but that is was beyond ecconomical repair and had to replace the main board. You really need to get it back to the service centre and just hope that they'll do something with it. I wasn't charged for it as it was under warranty and it was a manufacturers fault.

Good luck.

[ This Message was edited by: Brady on 2006-12-02 11:39 ]
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Posted: 2006-12-02 12:38:07
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naveensiva Posts: 441

thanks man ...

but after seeing the above replies from WOPO...i decided to try my luck...

and did u try to update the EROM as he said od u didnt???
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Posted: 2006-12-02 12:56:10
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hanugro Posts: > 500

Quote:
On 2006-12-02 12:38:07, Brady wrote:
It was away for 2 weeks, and in the report i got back they stated that it was an EROM fault but that is was beyond ecconomical repair and had to replace the main board. You really need to get it back to the service centre and just hope that they'll do something with it. I wasn't charged for it as it was under warranty and it was a manufacturers fault.
[ This Message was edited by: Brady on 2006-12-02 11:39 ]


Well, it reminded me. I visited SE service counter several time (for my T68, T610, T630, S700) and basically they said that if your phone is showing problems then you need to upgrade your firmware (or EROM?) ASAP. In case the problem has become worsen, then you risk the phone to be totally broken (and almost beyond repair economically). I got about the same problem with Philips before as well.
I guess draining the battery completely does not give the phone a chance to shutdown properly and that cause problem with EROM/firmware. Still this is confusing because in computer/other devices firmware is very seldom getting corrupted after it is install. The process of upgrading it that is dangerous if interupted.
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Posted: 2006-12-05 02:00:02
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adamnguyen Posts: 22

You do know that a damage erom(blinking infrared) is fixable by us right?

try Woton server, it is not free but does repair you phone with 1 credit, and Kulan's client does repair erom wtih serial cable.

So, there's no need to replace the motherboard or anything.
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Posted: 2006-12-05 07:48:24
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hanugro Posts: > 500

Perhaps if the EROM has been badly damage then the phone can't be turn on? Still anyone knows why the phone may damage it software? It take a strong jolt/spike/static electric in computer ROM to fail?

Or perhaps because the mobile nature (we take it with us) that the phone is subject to many static electric around us?

Quote:
On 2006-12-05 07:48:24, adamnguyen wrote:
You do know that a damage erom(blinking infrared) is fixable by us right?

try Woton server, it is not free but does repair you phone with 1 credit, and Kulan's client does repair erom wtih serial cable.

So, there's no need to replace the motherboard or anything.


[ This Message was edited by: hanugro on 2006-12-06 01:01 ]
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Posted: 2006-12-06 01:58:12
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Chico_serio Posts: 13

Quote:
On 2006-12-05 07:48:24, adamnguyen wrote:
You do know that a damage erom(blinking infrared) is fixable by us right?

try Woton server, it is not free but does repair you phone with 1 credit, and Kulan's client does repair erom wtih serial cable.

So, there's no need to replace the motherboard or anything.


It can't be done

No software can "see" this dead phone.
No matter what cable do you use, the result is the same, it's says "Connect phone..." I connect, but nothing happens.
The phone is completly dead.
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Posted: 2006-12-06 04:09:59
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wopo Posts: 14

sorry for my englisch !
now secend reply:
-remove baterry for 5 min.
-first instal in PC USBFlash Driver http://www.kulankendi.com/index2.php?pStrona=download
-in KK Client please option "EROM Update" and
Login:kulan
Password:kulan
-now pres "Flasch"
-pres 2,5 and
-plug fon in DCU-60 USB cable
new EROM R3A016 for freeee...!!!
...good luck

[ This Message was edited by: wopo on 2006-12-07 14:31 ]
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Posted: 2006-12-07 14:16:20
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strizlow800 Posts: > 500

Well, if you use cruiser (service) cable I think the phone could get recognized by many applications. Then you can flash your EROM. Also when using service cable, the Da Vinci client for flashing EROM is free.
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Posted: 2006-12-07 15:06:00
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faresmon Posts: 1

THANKKKKKS WOPO
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Posted: 2006-12-08 03:10:50
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PaulFrenay Posts: 1

Thanks Wopo, absolutely great, can't thank you enough!

I was ready to throw the %@*# phone in the dustbin. The nearest SE service centre is 2 hours drive away from home. Your solution worked in less time than walking to the mailbox!

I will suggest to SE that they put your e-mail address on the Troubleshooting page!

Thanks again!

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Posted: 2006-12-27 20:54:41
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