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rambo47 Posts: 247

With service and support like that I wouldn't use Wotan for anything. Sounds like you can't trust them to sit the right way on a toilet seat, let alone work on your phone. I've always used DaVinci Team and their support is first class.
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Posted: 2007-05-01 23:06:22
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A L 3 X Posts: > 500

do you know if davinci debrand of w810i allows use of flash menus?
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Posted: 2007-05-01 23:11:33
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darrengf Posts: > 500

I have used Wotan Service for the past 2 years and touch wood everything works fine.

But I know how I would feel. So I do feel for you.

I know this is Mad. But You could email the UK customer service center or ring the uk number. We have a Service Repair Center that normal deal with any SE phone. However as yours is the prototype im not sure if they would look at it. But its worth a try. They may even give you a flat fee for repairng it.

Other than that its back to Ebay. The K800i currenlty here in the uk is £179 which is about $345, I wish i could be more help.

I hope you do get it sorted or manager to get a k790 phone.


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Posted: 2007-05-02 01:01:27
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rambo47 Posts: 247


On 2007-05-01 23:11:33, palex wrote:
do you know if davinci debrand of w810i allows use of flash menus?



Sure. Anything that worked before will work after. You're replacing the branded firmware with the non-branded firmware that SE would install if you bought the phone directly from them.
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Posted: 2007-05-02 04:04:55
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Tervel Posts: > 500

The reason I went with the prototype was because it is the ONLY way to get a quad-band K790 phone. SE in their infinite wisdom desided to split it into two models but I wanted to have a phone that I can use in the US (850mhz) and in Eastern Europe (900mhz)... I'm thinking of buying the bottom case from cnn.cn and then calling in back to the Service center. THey woulndn't know what the phone is until and unless they fix it at which point of time it won't matter (either way). $100 repair or $25 diagnostic if irreperable - I'm willing to take a chance to possibly salvage my phone. I'm getting tired of using my backup (AudioVox SMT5600 WinMo )
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Posted: 2007-05-02 22:29:02
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WotanServer Posts: 104

Hi.

1. wotanserver supports only retail units (no solution supports prototypes)

2. EROM update is inside signed loader = all exist solutions including original SE software do same job on EROM update. So your phone would be killed within any attempt to update EROM.

BR, WotanServer
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Posted: 2007-05-05 11:14:21
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Tervel Posts: > 500


On 2007-05-05 11:14:21, WotanServer wrote:
Hi.

1. wotanserver supports only retail units (no solution supports prototypes)

2. EROM update is inside signed loader = all exist solutions including original SE software do same job on EROM update. So your phone would be killed within any attempt to update EROM.

BR, WotanServer


Thanks for the increadibly unhelpful advice there folks. Maybe you should post inside this Very important update that it shouldn't be performed on prototypes. Besides, the phone had current flash already since it was updated by SETool once before. Your upgrade is what caused it to be bricked. Your customer service was absolutely worthless. I really wish I had seen this reply sooner...

BR my ass! I'll make it a point to let Anyone I know not to use your service. This is my commitment to you!

_________________
K790i - quad band|W810|K750i|T637|T616|T68|T28
Tapwave Zodiac
DON'T USE WOTAN SERVER E V E R ! ! !

[ This Message was edited by: Tervel on 2007-09-18 04:49 ]
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Posted: 2007-09-18 05:49:05
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saveirogti Posts: 35

Shame on Wotan.

Glad to never used the credit i had
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Posted: 2007-12-12 12:26:31
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Emprazol Posts: 40

do you check the battery charge????
one of the reasons og blinking LED near IR is poor battery charge!
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Posted: 2008-01-21 23:58:42
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Tervel Posts: > 500

Just wanted to let people know - after almost a full year of my phone being dead due to piss-poor service by Wotan I was able to revive it back to life with the help of an SETool owner and 4-in-1 cable. He repaired my EROM over with USB-over-network.com and my phone is back alive again. If Wotan had a Simple check in place to detect that the phone THEY are recommending to get EROM Flashed has a BROWN cert and not RED then this would have never happened. Their software's Logs SHOW that it saw exactly what 'color' my phone was and still proceeded to botch it up.

If this has happened to anyone else - head to mobile-files.com and lookup the SETool forum seciton. Very helpful people and you don't have to invest into the whole setup. As long as you have the 4-in-1 cable most of them will do it for very little if anything.

_________________
K850i|K790i-quad band|W810|K750i|T637|T616|T68|T28
Tapwave Zodiac
DON'T USE WOTAN SERVER E V E R ! ! !

[ This Message was edited by: Tervel on 2008-03-17 18:20 ]
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Posted: 2008-03-17 19:18:55
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