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> Loose back panel on P1i anyone?
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On 2008-01-01 22:56:34, chlee wrote:
On 2008-01-01 20:02:11, sunking101 wrote:
Mine has the loose camera surround and has had from new. I'm not sending it in for replacement though as everything else is fine. I might get one with a loose battery cover or some other annoying fault or the service department might put a scratch on it. It's loose but it won't drop off.
Wise choice. But would you not rather have a new warranteed one for free? I will call the service centre later and see what they have to offer. If they reject...
Another annoying defect may be the loose cable plug...
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[ This Message was edited by: chlee on 2008-01-01 22:01 ]
They will not replace it for a new handset unless it is less than 28 dyas old. They will send it away for repair which can take 4 weeks. Its not really worth it.
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Posted: 2008-01-01 23:05:34
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Just to let you all know O2 swapped my P1i with the loose rear panel for a new one which is fine. If you've got any hardware defects you can ask for a replacement, shouldn't be a problem as long as you are within a month of your signup date (although I'm sure haggling/complaining will get around this!).
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Posted: 2008-01-01 23:49:55
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Oh my, I just realise what your photo of your phone shows. The whole casing is dropping off. Mine is different, it is the silver part that is clickable. Not as serious as yours.
Well my service centres said I need to bring my phone for assessment, but no one on one replacement.
Well, it depends if they will even change a new casing or not.
Off to mission I go...anyway do you think I should go?
[ This Message was edited by: chlee on 2008-01-02 02:13 ]
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Posted: 2008-01-02 03:06:39
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I have this but unfortunately I live in Canada so I need to send it to the warranty department.
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Posted: 2008-01-15 05:25:30
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