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CRAP...they've answered you as the device is faulty or something,they never never mind that this device doesn't have this facility at all...
thanks buddy
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Posted: 2007-09-26 13:28:39
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yup. they are so bad.
they hope that the thought of me sending the item into them will make me live wihtthe problem... and if i did, they would just say the item is bad and give me new one..
and if ihave a problem with that. they will tell me to send that one in...they will keep doing that till i get sick of sending it in and just deal with it..
thats terrible business practice...
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Posted: 2007-09-26 17:35:39
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here is what thery wrot to me ::
Dear Sir / Madam,
Thank you for contacting Sony Ericsson Call Center.
Kindly be informed that the Automatic volume adjustment is one of the features of HBH-DS970, and it will be notices when the BT headset is used in the noisy environment.
For more information about the BT headset please refer to the below:
Marketing message
The Bluetoothآ™ HBH-DS970 gives a music dimension to headsets. It lets you listen to stereo audio from a phone or another source via Bluetoothآ™, and at the same time allows you to stay in control of your incoming and outgoing phone calls. The sophisticated design and advanced features are combined in this comfortable and convenient Bluetoothآ™ headset.
Streaming audio
The HBH-DS970 lets you listen to music in high quality stereo from your phone or another source, via Bluetoothآ™. When you receive a call, your music automatically pauses, and resumes when the call ends. You can use the headset for calls and listening to music, moving freely while your phone remains in a briefcase, desk drawer, or even the next room. Connection via Bluetoothآ™ is automatic and occurs when you press a button to start playing music, or when you make or receive a call. A clear display shows information of who is calling, and indicates volume settings for calls and music.
HBH-DS970 facts
Size: 79 x 19 x 13 mm (excluding earpieces and cord)
Weight: 17 g excluding earpieces and cord, 28 g including earpieces and cord
Color: Black, Siver and Orange
Number of keys: 6 buttons and one switch on unit and one on cord
Battery: built-in, rechargeable
Bluetoothآ™ specification: 2.0
Bluetoothآ™ profiles: GAP v1.1, SDP v1.1, HSP v1.1 (headset role only), HFP v0.96, v1.0, 1.5 (handsfree role only), A2DP v1.0 sink role, AVRCP v1.0 both controller and target roles
Standby time: Up to 300 hours
Talk time: Up to 6 hours
Streaming Audio: Up to 6 hours
Compatibility: The HBH-DS970 is compatible with most Bluetoothآ™ devices on the market supporting the A2DP v1.0 profile for streaming audio, the AVRCP profile for controlling the phone and the HSP v1.1 (headset role only), HFP v0.96, v1.0, 1.5 (handsfree role only) profiles for acting as a head set. The compatible device does not have to support all of these profiles, but if it don't, all functionality will not work.
Sony Ericsson Phones Supporting this headsets full features are P990, W950, K610 and M600
Kit content:
- 1 Bluetooth HBH-DS970
- 1 Charger
- 2 Pairs of extra ear cushions
- 4 User guides
- 1 Legal leaflet
P.S. For assistance on another issue, please send us a new e-mail to register your case with a new reference number.
To find out more on Sony Ericsson latest amazing new products: S500i and Sony Ericsson 3G W880i- P990i visit our web site. Also, if you wish to receive the latest news on Sony Ericsson products visit:
http://www.sonyericsson.com/fun/. Select the "Sign Up" option and register to receive Sony Ericsson e-mail newsletter.
Best regards,
Azza
Please contact us again if we can be of further assistance and also visit our website at
www.sonyericsson.com. To register now for great content and fantastic Web and WAP services visit our websites at:
www.sonyericsson.com/fun.
Old emails:
Email:
To:
questions.ae@support.sonyericsson.com
From:
decay_zeit@yahoo.com
Product: Stereo Bluetooth? Headset HBH-DS970
Opinion: in DS-970's Overview page here :
http://www.sonyericsson.com/s[....]emplate=pip1&zone=pp&pid=10394
it says that this device has Automatic Volume Adjustment facility...BUT neither in user's manual is this mentioned,nor in live usage is it noticeable...
and i'm not the only user who complains about this,none of DS-970 and even DS980 users have experienced Auto Volume Adjustment..
so why do you list Auto Volume Adjustment as a feature in overview page while the device doesn't offer it?????????
what is it called???
thanks
they're claiming as this facility does exist.
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Posted: 2007-09-27 15:03:29
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I am from Malaysia, recently i have bought a DS980. One of the feature that attract me to buy this product is the auto adjustment.
Unfortunately, I have like all of you that does not able to test out this feature in anyway. Therefore, I browse through sony ericsson website and get my local sony ericsson support hotline and decided to give them a call.
The answer I get is the auto volume adjustment is not like what we think that the volume will automatically adjust to a louder voice when we walk into a noisy environment.
Instead this is something related to echo cancellation and noise cancellation. That mean, when you actually on the phone and suddenly walk into a noisy environment (eg. mall), the handset will automatically reduce or cancel the surrounding noise so the other party which on the phone with you will still listen to you in very clear voice.
To be honest, I am kinda piss off when i get this answer from them. Is just like the term "Auto volume adjustment" is kinda misleading if they want to tide this to the noise cancelling function.
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Posted: 2008-01-11 03:24:05
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