Sony Ericsson / Sony : Symbian phones : P1i has stopped connecting via usb in phone mode (other connections working)
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Still no joy
Deleted everything
related on my Vaio as Dogmann suggested. Removed NIS off the viao as it had expired anyway.
Have reinstalled
PC suite for smartphones and it recognises the P1 in file transfer mode through the usb. I've enabled Com40 for the bluetooth which connects fine as before.
The phone does what its supposed to do when plugged into the dock. Menu pops up asking to select file transfer or phone mode. When I select phone mode the computer makes the beep sound to say it connected but pc suite doesnt recognise the phone.
The usb connection icon is present on the phone.
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Posted: 2007-11-13 13:25:45
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Hardreset the phone.
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Posted: 2007-11-13 14:18:21
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@LAU
The only problem i can see with that suggestion is he will lose all the data on the phone unless he of course can back it up to the memory card and trust it will restore in tact.
@Rookwise
Really sorry nothing has worked just wish i could think of some thing else to try, but it looks like you may have to risk Lau suggestion as you seem to have tried everything else.
Marc
_________________
Nokia E61, 2gb Sandisk, Fring, Tom Tom 6
Honoured to have won BEST DEBATER
[ This Message was edited by: Dogmann on 2007-11-13 13:37 ]
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Posted: 2007-11-13 14:36:44
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Have just tried what LAU has suggested making sure I'd backed up contacts and calender to the memory stick first.
Performed full master reset which has erased all preinstalled pictures, sounds etc so they've been lost.
Rebooted the phone, went through the settings as if for the first time. Connected the P1 to the usb and selected phone mode. Get the beep that the computer has recognised its connected and the usb icon on the phone.
Still nothing on the pc suite
Getting fed up now
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Posted: 2007-11-13 15:31:27
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This is what I would do --- a super-cleanup!
- Uninstall everthing Sony Ericsson & m-Router from the PC.
- Make sure everything's uninstalled!
- Reboot
- Delete the Sony Ericsson folder leftovers on the Program Files directory and m-Router stuff.
- Run CCleaner and clean up all the junk PCSuite uninstaller leaves on the Registry.
- Open regedit and cleanup everything soney ericsson and m-router
- Reinstall PCSuite, making sure you run as administrator
- Reboot
- Place the phone on the stand and wait 15 seconds for some result.
Other ideas:
- Check the contacts of the desk stand and phone.
- Connect it to a different USB port or computer or OS
[ This Message was edited by: _LAU_ on 2007-11-13 15:25 ]
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Posted: 2007-11-13 16:16:41
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Yea I tried all that LAU but still nothing. Am just running SEUS atm to reflash the phone. See if that helps.
Failing that I'm thinking its a problem with my Vaio so gonna do another hard drive recovery using the vaio recovery program.
Cheers for the help everyone. I'll get back when I've finished doing the SEUS update.
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Posted: 2007-11-13 16:26:10
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SEUS worked and reflashed my P1 (All pictures, sounds have returned) so the usb is certainly being recognised.
Looks like its got to be something to do with the pc suite itself as my Vaio is certainly recognising the phone is plugged in through the ubs ports.
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Posted: 2007-11-13 17:40:11
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Have you disabled the anti-virus, the firewall ... changed USB port?
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Posted: 2007-11-13 18:42:14
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yea i've done all of that. even removed anti virus completly.Tried in all 3 usb ports.Still the same.
This message was posted from a P1i
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Posted: 2007-11-13 19:50:00
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I am having similar problems with PC Suite.
It ocasionally recognises my phone in 'phone mode' but when i try to sync it always come back with the error message.
I have done a full system restore of my pc, master re-set of P1i, updated firmware on p1i, triend using a differnet USB port etc... and still no joy.
it's really frustrating!
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Posted: 2007-11-13 19:51:12
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