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Sony Ericsson / Sony : General : Bluetooth disconnecting on a call using A200 platform phones (Updated 13/08/08 Temp fix+SE's reply)
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Rookwise Posts: > 500

Uni? I'm just about to go to bed (3:20am here).Big time difference lol. Let us know what happens when you can :)

This message was posted from a C902
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Posted: 2008-07-23 04:21:29
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carkitter Posts: > 500

Okay, been connected for over 1/2hr tonight via BT modem with Powersave on and no instability yet. I'll keep experimenting with it over the next few days. I hope it comes right 'cause I much prefer BT to USB.
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Posted: 2008-07-23 12:57:05
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Rookwise Posts: > 500

Deffo a related problem then. Cheers for getting back with your findings matey

Looks like the A200 has Bluetooth compatibility issues and it seems that turning on Powersave resolves the problem.
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Posted: 2008-07-23 13:03:09
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carkitter Posts: > 500

No, its not resolved here. Modem disconnected at 50mins, 55mins & 56mins.


When I can next bear to part with the V640i I'll send it in for inspection again. The modem is working ok via USB on this one at least.
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Posted: 2008-07-23 13:18:11
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Rookwise Posts: > 500

Its lasted longer though which is a slight result. I'm gonna send another email to and link to this thread as I've still not had reply.
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Posted: 2008-07-23 13:22:13
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Rookwise Posts: > 500

Finally got a reply from about the issue. Basically got to wait for a result now.


Dear Andrew,

Thank you for your query regarding the Sony Ericsson C902.

Your case has been passed onto our Technical Team who will investigate your query and come back within 3-5 working days.

Should you require any further assistance, please do not hesitate to contact us again for further help and support.

For more information on our products and services, please feel free to visit our website at www.sonyericsson.com

www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.

Kind Regards,
Paul Slinn

Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com


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Posted: 2008-07-24 13:42:22
Edit : Quote

Rookwise Posts: > 500

Just had another email from about this.


Dear Andrew Stevens,

Thank you for your query regarding the Sony Ericsson devices.

To allow us to investigate this issue further we require the software versions of the handset you are using.

From the standby screen enter the following key sequence into your handset.

>, *, , *

Where > is the right directional key,
Select [SERVICE INFO] > [SOFTWARE INFO]

Please note all information listed in this menu.

Should you require any further assistance, please do not hesitate to contact us again for further help and support.

For more information on our products and services, please feel free to visit our website at www.sonyericsson.com

www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.

Kind Regards,
P Fellows

Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com


This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.


My reply is below:


Hi

Under Software Info on my C902 it shows the following:

R3BH002
prg12041731_GENERIC_
AO R3BH002

EROM: 1200-4341
SEMCBOOT R6A016

LCD SW versions
Main display
Current: 200804080

Camera SW versions
Camera
Current: 1.8
Video call camera
Current: 1.3

ITP SW version
1205-7539 1

Customization
1208-6209 R1A
1204-8246 R3BH002
WESTERN-EURO
Memory card: No file
found

Content version
PA7
Memory card: No file
found

Java SW version
JP-8.3.0

Text revision:
BO


Andy

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Posted: 2008-07-26 00:18:51
Edit : Quote

carkitter Posts: > 500

Software Info for my V640i:

R1DA038
prg12004926_VODAFONE II R1DA038

EROM:1200-4341
SEMCBOOT R6A013

LCD SW versions
Main display
Current: 200708010

Camera SW versions
Camera
Current:1.7
Video call camera
Current: 3.0

ITP SW version
1200-5136 4

Customisation
1201-9081 R9A
1200-4912 R1DA038
VFE-LIVE-A
Memory card:
CDA102717_32

Content version
PA17
Memory card: R2A

Java SW version
JP-8.1

Text revision:
AA
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Posted: 2008-07-26 01:12:18
Edit : Quote

Rookwise Posts: > 500

Have sent yours as well matey
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Posted: 2008-07-26 01:23:50
Edit : Quote

Rookwise Posts: > 500

Just received another reply from

Hoping something will be done about it soon.


Dear Andrew,

Thank you for your query,

We have passed your information onto our technical team to look into.

They will be in touch within the next 3 to 5 working days.

Sorry for any inconvenience this may cause

Should you require any further assistance, please do not hesitate to contact us again for further help and support.

For more information on our products and services, please feel free to visit our website at www.sonyericsson.com

www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.

Kind Regards,
Suzanne Middleton

Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com

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Posted: 2008-07-29 16:19:43
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