Sony Ericsson / Sony : Windows Mobile : X1 Build Quality Issues.
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i guess our faulty handsets were on the same production line. mine was made in 43rd week, what about yours?
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Posted: 2008-11-15 14:59:12
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They were training the "new guys" when your's were made
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Posted: 2008-11-15 15:36:24
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wk44 - but mines silver
its a shame because appart from these tiny faults I'm really happy - just be happier when o2 can get me a perfect handset
I wonder whats causing the stock shortage...
@WhyBe
Dont worry, they should all know what there doing by the time you actually manage to get yours in America!
[ This Message was edited by: mobman on 2008-11-15 14:40 ]
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Posted: 2008-11-15 15:37:43
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hey mobman,
I'm also looking to get a replacement from o2. Two things, first the charger i got just doesn't work. And secondly there are a few letters on the top row of the keyboard that make a really "clicky" noise, in particular letters R, T, Y and U. Does anyone elses x1 have these clicky keys? it just doesn't sound right compared to the rest of the keyboard.
Anyway, i rang o2 and like you said they are out of stock. Do you know if we are guaranteed replacement handsets because when i rang up, the women gave me the impression that because it would be over 14 days when they do finally get new stock, i wouldn't be able to get a replacement. Do you know what the o2 policy is on this?
edit: oh, i forgot to mention that i have a slightly loose battery cover
[ This Message was edited by: ricster2000 on 2008-11-15 15:10 ]
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Posted: 2008-11-15 16:08:02
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hmm... to be honest i simply assumed that as I had asked for a replacement because of a faulty handset that the 14 day cooling off period would not apply - it would be a warranty issue. Even if they were planning to swap it under their 14 day satisfaction procedure - its not exactly our fault that they have no stock and as we have raised our issues within 14 days I'm sure they would honour it.
The email that i was sent wasn't exactly comprehensive - just said ring back next week. Guess we'll see on Monday what they plan on doing for me...
[ This Message was edited by: mobman on 2008-11-15 15:48 ]
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Posted: 2008-11-15 16:42:25
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I've had a silver and black X1s. The black one seems more sturdy - the silver one had a lose back cover (plastic covering lower half on the rear of the device). The keyboard keys on the black X1 also have better feedback then the silver unit I had. Otherwise no other problems with the finish or paint work.
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Posted: 2008-11-15 21:49:35
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I have silver one. No problems at all. Heavy usage all day long for 1 month. Perfect build quality.
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Posted: 2008-11-16 01:10:24
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i think i am just unlucky - but i do expect to see alot of people cracking the plastic covering the rear camera because it really is very thin! we'll see...
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Posted: 2008-11-16 10:39:33
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just read this on xda devs
http://forum.xda-developers.com/showthread.php?t=447211
guess what - i have the same crack! Obviously. Definately worth having a look
oh, o2 kindly confermed that i will be able to arrange a swap once the x1 is back in stock. unfortunately this wont be until next week.
[ This Message was edited by: mobman on 2008-11-18 11:30 ]
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Posted: 2008-11-18 11:35:28
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Hi guys, just let me show you my third exchange Xperia but still damaged phone from Vodafone UK!!!
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Posted: 2008-11-20 22:06:59
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