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Ricky D Posts: > 500

call sony ericsson and book it in to be repaired under warranty. You'll probably have to prove when you got it (usually a photocopy of the bill from O2 with the upgrade/new contract details on will suffice), put your proof in a jiffy bag with your phone minus anything removable i.e. battery cover, battery, memory and sim card, and post it to the freepost address. Wait a week and it'll be all fixed up and sent back to you for free.

note: The repair centre hasn't seemed to have been bothered that I send my C905 in for repair (4 times now) with a differnt firmware everytime. They'll flash it anyway.
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Posted: 2009-09-28 10:50:02
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superleeds27 Posts: > 500

Doi we have any numbers for SE Centres within the UK?

Or, should i ring O2, see if i can con a replacement or even better still, another phone?

How long do O2 repair take?
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Posted: 2009-09-28 12:27:40
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superleeds27 Posts: > 500

Going in for repair with O2.

Hopefully theyll sort the missing memory card cover out, aswell as the half broken cybershot sticker, and the slightly warped camera cover!

Estimated repair time 7 days!

Will they generally clean/repair all the phone, or just the main problem?
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Posted: 2009-09-30 14:14:29
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Rookwise Posts: > 500

Just the main problem usually as the memory card cover and the sticker coming off is general wear and tear and they can charge for a replacement.

The UK repair center is Kuehne-Nagel Logistics. Their address is:-

Freepost NATW1026
Kuehne-Nagel Logistics
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL


UK Office for discussing repairs etc:-

Sony Ericsson
PO Box 322
Gateshead
Tyne ad Wear
NE11 9ZW

Phone Number is 08705 237237
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Posted: 2009-09-30 17:56:58
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