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> PC Suite / Updater won't recognize phone
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Using Vista x64, I had the same problem with the phone not being recognised. On XP however, it works no problem!
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Posted: 2010-01-09 23:20:00
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my se suite/updater didnt recognise my satio so i had to see if there was a problem with my satio and there was so i tried with a se w880 and that did the trick as it installed the drivers for the satio then i was able to use the se suite/updater
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Posted: 2010-01-11 09:56:10
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I think I found a fix for this problem: First, use this description at own risk. Even though it's not very dangerous operations, some expert help might be needed if you fail.
On the computer, open the control panel, and open the device manager. Open the USB subfolder and remove everything that is related to SonyEricsson. It may be USB hubs, USB mass storage, etc. You will have to open the properties for each unit to see that the vendor is SonyEricsson. If you accidentally remove the wrong USB unit, something unexpected may happen, like the mouse stops working, etc, but it's not a very big problem, since it's plug & play, but in order to avoid the inconvenience, please check the vendor name. If there appears units with yellow question marks as icons, you might remove them as well. Then go to File/check for hardware changes and let the computer find the units again. Possibly, the USB cable to the phone needs to be disconnected and re-connected. Hopefully, the phone drivers will now be correctly installed on the computer.
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Posted: 2010-01-12 19:37:10
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