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> Ericsson T68 Sync with Win & Outlook XP
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I got the same problem, got it working once.
WinXP/OfficeXP.
Anyone using W2K + Office2K???
Iscariot
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Posted: 2001-12-21 11:40:00
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Hi all
I HAD the same problems on my Dell Latitude C600, running WinXP Pro and Office XP. The problem seems to be caused by the interaction between the WinXP IRDA stack and the Ericsson Phone Monitor Software. Here is what I did to get sync via IRDA working reliably.
1) Install the T68 software package.
2) Edit the registry to stop XTNDConnect running automatically when windows loads look in HKEY_LOCAL_MACHINE\SOFTWARE\MIcrosoft\Windows\CurrentVersion\Run
3) Set the IRDA port to a low speed such as 9600
4)When you want to perform your first sync since logging onto your machine go to the XTNDConnect group in your start menu and select Enable tray menu for Ericsson phone synchronization this will prepare the sync software
5) Perform a sync from within Outlook
This sounds like a real pain - and it is...
Why can't Ericsson write a piece of software which works properly!!! The problem is definately caused by the Phone Monitor NOT XTNDConnect.
Anyway I have now got an AnyCom Bluetooth card and that works great
So no more IRDA for me.
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Posted: 2001-12-21 17:12:00
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I had these problems with serial line with my R380 towards w2k also, after a lot of pressure towards Microsoft via
, they agreed that the problem was theirs (related to the new power management in w2k, the same thing is valid for WinXP) and thay have now released a package for the serial port that resolves the problem. M$ are however not willing (according to my sources) to solve this for IR, since this will lower the battery lifetime when using IR and that it also is related to the removal of the com-port mapping of IR...
The reason for the problems is that
and many other SW-vendors write multi-process programs, where one program takes over the control of the port after another program that initiated the communication and that power management of the operating system is (most of the time, but not always) shutting down power for the port in between which means that the speed negotiation isn't valid any more.
bought a licece for the XTND-software instead of developing their own software (as they did for the R380) to get rid of these problems, but without luck.
One thing that helped with the serial port towards the R380, was to run a serial-port analyser. This holds the port open at all times, but the problem is that from w2k there are no serial ports for IR any more...
...to get serial ports for IR, drivers that maps serial ports towards the IRDA-stack are needed (free ones are available at the internet). I haven't tried this myself yet, but it might actually work if the program thinks it is a serial port instead!
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Posted: 2001-12-21 17:32:00
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Hi, I am using W2k and Office2k with a laptop that has an FIR port. I have had no joy whatsoever. Although I can ActivSync my Ipaq via IrDA and I can send contacts and calendar information from my Ipaq to my T68.
I have contacted Sonyericsson about the problems and they suggested I installed the IrCOMM updtae from the R380 download area. This doesnt appear to work either.. when you try to enable the com port in the phone monitor options under control panel it allows you to enable it but when you click apply you get a dialogue box that says
' This operating system support IrSockets for infrared communications. All IrCOMM ports will therefore be disabled.'
I have a phone number for the UK which is
08705 237237 option 4 takes you to the support desk. I have been speaking to Gary although this problem seems to be stumping them....great hey spend a fortune on a phone that supossed to do it all and it doesnt!!
The data bit work great though via the Ipaq (v.110) havent tried GPRS bit expensive at the mo
On 2001-12-21 11:40, iscariot wrote:
I got the same problem, got it working once.
WinXP/OfficeXP.
Anyone using W2K + Office2K???
Iscariot
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Posted: 2001-12-21 18:26:00
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The solution I have found to get this working, is whenver any of the IR fucntions fail (outlook or the two /// bits of software) I go into task manager and kill the EPMWOR~1.exe process by right clicking on it and selecting "end process tree". After doing that, I then move my phone away from the IR port and let it drop the connection, I then put my phone in front of the port and it let it reconnect and it seems to work find after that. A pain which is why I am waiting for my TDK bluetooth card to arrive (say hello to 50m range
)
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Posted: 2001-12-23 22:52:00
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I have the T68 with Outlook XP and XP Pro running fine with a usb irda adapter.
I had all sorts of hassles with the t68 drivers/software so went back to using the t39 stuff. So far works great with my 39/68.
The only thing I have different is I have the full version of XTNDConnect. I'm not sure if that makes a difference or not.
The modem driver will pop up a warning as its not MS certified, I overrode the warning and it connects happily.
Hope this helps.
Dave
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Posted: 2001-12-24 02:39:00
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I mailed Ericsson about this and this was the reply I got back.
Dear Sir,
Thank you for your email regarding the Ericsson T68.
There is currently no support for any device with Windows /Office XP, if you are in doubt, check the Ericsson website at:
http://wap.sonyericssonmobile.com
Until there is software which specifically states XP compatibility for a specific device, we do not support XP with it.
Ericsson may decide to support their handsets on Windows XP and release compatible software in the future. If we decide to do this, the software will be available on our Mobile Internet website.
Yours Sincerely
Ericsson Data Support
I am not so impressed by this. I had the same problem with W2K and Office2K. The fact I upgraded to XP to try solve the problem (it improved it but didn't solve it) is irrelavent. I wish companies would stop fobbing off the fact their is clearly a bug somewhere on the fact you are using a newer system than the one that 'support'. Their is clearaly a problem (as a lot of people seem to have this) and what is needed is software that works, not saying we dont support XP, and we haven't even looked to see if their is a problem.
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Posted: 2001-12-26 14:08:00
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Here's my experience...
I use a Toshiba Tecra 8100 running Windows XP Professional. Its infrared is FIR (can't change speed). The sync program (T68, Package 1) does not work, however, it worked once then died. Not even the T65 standalone package (package 2 with T68 drivers [package 5]) worked.
I then installed Windows 2000 Professional on the same notebook in a different partition in desparation. Initially I installed Package 2 and 5. Worked like a charm. Then I installed Outlook XP and Package 1. Still working.
I would like to believe what Ericsson support said, based on previous experience with my R320. The R320 package said it does not support Windows 2000 (at that time) and an update for Windows 2000 shall be made available. Nothing worked on Windows 2000, until they made their promise available from their website, which made everything work. And the problem is also about the infrared.
I will be installing Package 4 (can send/receive SMS via Outlook) and 5 sometime soon.
By the way, package 2 w/ 5 also worked on my R320. I manage both phones using the same software.
[ This Message was edited by: arnoldc on 2001-12-26 16:08 ]
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Posted: 2001-12-26 15:57:00
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