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ofiaich Posts: > 500

Hi everyone!

Pocklington near to York, Convergent Telecom - maybe best to avoid here for a good while!

On Tuesday, I asked them to upgrade T68m --> T68i and.... Nope! They upgraded my T68m to the latest T68m software. STUPID ME, I didn't notice til I go home, one hours drive!

So I called them back and was told by an engineer - 'of course! T68m --> T68i NO PROBLEM and dunno why the engineer did it wrong in the first place, please can you call by tomorrow?'

So, I called after my long drive and left my T68m and sat in my car listening to relaxing music..... then tap tap.... at my window.... ' sorry, we can see the 'T68i' software but we can't download it. '

So SE recommended Convergent Telecom but... forget it!! So no joy....

So I phoned Car Phone Warehouse who said they will send it away....OK but then I called SE handset support and was told 'don't let CWP do the upgrade because your handset warranty will be void.

CWP says my insurance taken out with them is void if I send it to SE directly!!!

Bah!! I am going to drink more beer... and try to erase today.

All are welcome to join me!

Ofiaich

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Posted: 2002-05-30 00:36:00
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JohnM Posts: > 500

Fritz, your nearest service point is CRC UK Sandiacre. I phoned them today, they told me they have been waiting 2 weeks for the upgrade software and to call them next week to see if they have it then. Will wait, cuz they are good there. This post was posted from a T68
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Posted: 2002-05-30 15:06:00
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JohnM Posts: > 500

Fritz, your nearest service point is CRC UK call them on 01159218000 let me know how you get on. This post was posted from a T68
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Posted: 2002-05-30 15:18:00
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mr no name Posts: 16

Car phone warehouse at "hedge end" in Southampton did mine yesterday. They havn't got many to do at the moment so get in there quick!!!!!!!!!!!!

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Posted: 2002-05-30 15:41:00
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ani( ! )al Posts: 183

Dear Sir/Madam,

Thank you for contacting Sony Ericsson.

Regarding your Enquiry concerning the T68i, The software is now available to
convert your T68 handset.

We recommend the following procedure is applied before converting.
1. Synchronise your calendar with your PC
2. Copy phone numbers to the SIM card
This is the data that will be removed.
* Phonebook
* Calendar
* Own edited/downloaded background pictures
* Own edited/downloaded ring signals
* Own edited EMS pictures
* VoiceMemos
* Voice tags
* Saved CB (Cell Broadcast messages)
* SMS templates
* SyncML settings
* Own defined shortcuts in the menu
* High scores to the games
* Tetris
* WAP Settings

These are the features you will gain.
* MMS
* Picture Album (My pictures)
* Sound Browser (List of sounds stored in the phone, i.e. melodies,
melodies and AMR files)
* Picture CLI (Possible to associate a picture with a contact and
display the picture upon incoming call)
* Camera application with support for the Communicam MCA20 camera
accessory
* New games
* Notes
* Screensaver
* New and more advanced ring melody composer
* Text formatted SMS (Possible to add e.g. bold and italic text)
* Customisable contacts (possible to select which information to see in
a contact)
* FirstName - LastName concept discarded. Only one name in phonebook in
Mia R2.
* SMS chat
* GPRS (p-channels)
* JPEG support
* Animated GIF support

Please contact us again for more information on our products or support or
log on to http://www.sonyericsson.com

Best regards

Russell Gannon
Sony Ericsson Customer Support
Tel: 08705 237 237
Fax: 0845 300 2438
Email: questions.uk@support.sonyericsson.com

-----Original Message-----
From: @@@@@@@@@@@@@@@@@wouldn't you like you know
Sent: 28 May 2002 10:28
To: Sony Ericsson Mobile
Subject: Re: Service Centre Locations.

When are these sevice centres getting the software to carryout the upgrades
to the T68?

----- Original Message -----
From: "Sony Ericsson Mobile"
To:
Sent: Tuesday, May 28, 2002 8:05 AM
Subject: Service Centre Locations.

> Dear Sir,
>
> Thank you for contacting Sony Ericsson.
>
> Please find enclosed the locations of your nearest Service Centers.
>
> Radiophone Limited
> 347 Aylsham Road
> Norwich
> NR3 2RX
> Tel: 01603 414 444
>
> Or:
>
> Comm-Tech
> Martham Service Station
> 2 Rollesby Road
> Martham
> Great Yarmouth
> Norfolk
> NR29 4RU
> Tel: 01493 748 844
>
> In both cases please call in advance, take with you proof of purchase and
> remove the SIM card from the handset.
>
> Justin Lee
> Sony Ericsson Customer Support
> Tel : 08705 237 237
> Fax : 0845 300 2438/9
> Questions.gb@support.sonyericssonmobile.com
>
>

So theres the message its out in Norwich I hope,I'm gonna call them tomorrow

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Posted: 2002-05-30 19:52:00
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