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yeah. I read your post in the other thread. Was in Birkenhead you sent it to or Telford?
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Posted: 2003-08-27 17:04:23
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The first time i sent it off was to Celestica at Telford. As the problems wasn't fixed I had a row with their Customer Advisors on the helpline. I wasn't satisifed with their response so I took it up with
customer complaints dept. They advised me to send both items to
Sony Ericsson Customer Complaints Department
PO Box 80
Birkenhead
CH41 1WA
Which I did, but like I said the problem is now much worse, and I've been left with a scabby old 2nd hand HBH30 that crackles even more than the one i sent em.
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Posted: 2003-08-27 17:09:35
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yeah thats where I was to send it to.
Ok well thanks for confirming that. No point me repeating that same process. Think I will give the manager I spoke to a call and relate your experience to him and tell him I am not interested in doing the same.
I will escalate it to a higher level if I can. He did say in passing that it could be escalated back to Sweden but dismissed that as quickly by saying that I prob wouldn't want to do that!
_________________
...Unless I'm very much mistaken
[ This Message was edited by: masseur on 2003-08-27 16:13 ]
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Posted: 2003-08-27 17:12:24
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I've signed the petition, lets hope a few hundred more do the same !
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Posted: 2003-08-28 00:09:38
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Well a few hundred won't make any difference...
As I have said before... SE didn't seem to take any notice of the 3757 signatures for the "SonyEricsson T68i upgrade to enable Java" in
this petition!.
_________________
...Unless I'm very much mistaken
[ This Message was edited by: masseur on 2003-08-28 06:37 ]
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Posted: 2003-08-28 07:37:31
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@ masseur
But it makes logical sense for them to not put java in the t68i. They've already been nice enough with the upgrade from t68 to t68i, which cost them a lot of money.
On top of this the t68i, is slow enough as it is, compressing menu's or cramming more stuff into it, is not going to help it.
However I do think that this petition can make a difference, because this is not asking S.E. to give a new life on an old phone, or add features that S.E. did not showcase or advertise (i.e. java on t68/i).
Whereas this petition 'should' work since it is simply a bluetooth pair between 2 Sony Ericsson products, and because it worked on the older model, it should work on the sucessor. Perfectly right, and we should demand this as this is the expected performance of a sucessor (meaning it should perform at least as good as the previous product or better)
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Posted: 2003-08-28 08:34:44
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The java thing was for fun but there is a real problem with the bluetooth thing and we're not begging them to put new things, we're just telling them to fix a major problem...
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Posted: 2003-08-28 09:54:39
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@dantec
Well said my man!
If there are is any non english people on this board that have this problem, could you please post the link to the petition on other boards that may perhaps be is your native language.
I would do it myself but unfortunatley i can only speak english
The more people we get to sign this the better.
Thanks
[ This Message was edited by: Marley on 2003-08-28 10:00 ]
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Posted: 2003-08-28 10:56:39
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I wasn't really looking for a debate on the content of the petitions, and although I quoted that one there have been many others for SE of which I have never seen one that has been acted on.
I was more just making the point that while its easy for us to click on the petition I was just trying to make it understood about how realistic we should be about them doing anything based on the petition.
I also have concerns over what is done by that site with all the email addresses they collect.
Its also interesting that out of 320 views of this thread only 20 people have signed the petition.
While I won't be signing it myself I wish you all the luck but I am taking a more direct approach at SE and will be on the phone today again to the manager I spoke with yesterday to get this issue escalated to Sweden, which he said was possible.
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Posted: 2003-08-28 11:07:38
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petitions dont do much, there was one for the T608 that
should really lauch it, but we think they wont lauch it
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Posted: 2003-08-28 11:46:36
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