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Yaesu Posts: 180

o2 uk terrible overall

virgin have no real complaints against
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Posted: 2004-02-03 19:56:40
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Deanlambert Posts: 466

Not had dealings with virgin, would you recommend them? This message was posted from a T300
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Posted: 2004-02-03 19:58:53
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Yaesu Posts: 180

@Dean from Customer Services point of view I've always got to speak to someone straight away and found them helpful and you don't watch your credit disappearing at an alarming rate for doing so like with o2 all in all simple no frills service really
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Posted: 2004-02-03 20:12:58
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Deanlambert Posts: 466

I'm getting sick of 02 so I'll have a look at them This message was posted from a T300
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Posted: 2004-02-03 20:14:16
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Yaesu Posts: 180

To be honest the only reason I use o2 is because of the free gprs/dial up access to wap and sms. I've only ever met one decent customer service advisor from o2 (I'm sure there are many but they never seem to be on shift when I phone )

The only thing against virgin is no gprs at the moment which surprises me because of what virgin is famous for forward thinking, young and dynamic etc
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Posted: 2004-02-03 20:31:15
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Deanlambert Posts: 466

I'm only really using 02 for the free texts. You've met 1 good advisor from 02. She will have had the sack for been to good by now. This message was posted from a T300
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Posted: 2004-02-03 20:35:19
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