General discussions : General : Sending your SE away to be fixed. .
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Sorry to hear that. I hope you get your phone back. My T300 had the same problem but I thought it was a physical problem.
I am waiting for Orange Technical support to get back with a resolution. If I send it to SE and they upgrade the firmware will I lose all the themes etc that I have downloaded?
This message was posted from a T610
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Posted: 2004-07-06 01:26:24
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YUP! Better call the service center 1st! Then spare a whole day for possiblities that you can wait for your unit to be fixed there
If not, the best idea is to have it sent via courier. Though it may 'cause some problems as well - handling and all that
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Posted: 2004-07-06 01:38:46
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@Goldenface
Yeah it's a big probability that everything gets erased, sorry man.
By the way, my carrier called me today because they told me that my cell phone was available for pickup. So I went with the proof sheet, so they could give me my cell phone. But then they bring out my T300, and there was a sticker on it, they said that SE told them that the warranty was invalid, because they did a diagnostic and (they didn't know exactly why didn't SE made the warranty valid) said that me or some other person tried to unlock my cell phone, that maybe SE ran a software program on it and they found something that they didn't like and they said the warranty was invalid and they returned the phone to my carrier. But I said that I haven't even got the required stuff for unlocking the phone and haven't tried either, they told me that maybe when someone tried a SIM from another carrier that maybe caused the "unlocking problem" (what the hell are they talking about). I said that I take a lot of care of my cell phone that didn't even tried to unlock, so they told me that they were gonna send again the phone to SE with the following description: "Client is uncomfort with the diagnostic and wants the warranty revalidated".
So, now I'm gonna wait again 11 days or so, to get my phone back...I got very pissed when they told me that the warranty was not validated, I'm even inside the period of warranty.
What do you think about guys...?
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Posted: 2004-07-06 03:04:39
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That is strange. What do you suspect has happened? Your phone will be gone for three weeks:-(
This message was posted from a T610
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Posted: 2004-07-06 03:55:47
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