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Got the phone back yet Phil?
This message was posted from a WAP device
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Posted: 2004-07-23 13:36:31
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I phoned SE yesterday and tried a blag saying that orange had directed me towards them. It looked promising until i found out my nearest service centre was 100 miles away. He then said take it to Carphone Warhousem (in the UK) and they will do a software update for you if you say SE sent you.
Seems a bit dubious to me at best. Se said my second option was to phone the service centre number and arrange to have my phone sent away for an update. I'm wary this though, has anyone else sent their phone away for an update?
HP
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Posted: 2004-07-23 14:19:38
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So where are the service centres then . Do you know if there's one near Glasgow, Scotland ?
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Posted: 2004-07-23 15:05:09
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No idea, the guy was a spanner, he had to get a map to find out where Bristol was!!
Best would be to phone them (the number is on the support area of the website) but be prepared for to give a geography lesson to what ever monkey answers the phone...
HP *pissed off with helpline morons*
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Posted: 2004-07-23 15:11:52
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i've just called carphone warehouse and they have said they can 'try' to flash it to the latest sont firmware but and i quote "you will lose all the orange stuff" oh deary deary me! what a shame! apparently the t610 wouldnt flash but the p900 does? any ideas? they said the only thing they could do is try
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Posted: 2004-07-23 15:45:56
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This is good news. At least they are agreeing to have a go. I couldn't give a monkeys whether i lose the Orange bits!
I will try over th weekend and let you know. Anyone else willing to try.
I spose the worst that could happen is that it deosnt work and there is no change. I suspect that if you manage it and then try to get a repair under warranty and Orange realise you have fiddled the phone they can refuse to repair for free?
HP
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Posted: 2004-07-23 16:50:26
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I believe there's a CPW service centre in Glasgow so I'll try to give it a go tomorrow (they'll probably be shut , though) . We'll see.
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Posted: 2004-07-23 17:05:53
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they wont refuse because you have the warranty with SE not with orange. you take it to a SE service centre to get it repaired
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Posted: 2004-07-23 17:15:42
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Guys don't waste your time I already tried.
You cannot unbrand SE phones by sending them to a service point for a reflash, not anymore at least, the newer versions of the firmware from SE does not allow this, It tells you not allowed, bassicly it checks the firmware and the imei of the phone and says it can't upgrade we will have to wait for a 3rd party sollution to come on the market, even, the new firmwares on t610 and z600 and all upcoming mobiles are like this, My advice to everyone out there would be:
Stop buying branded mobiles from the operators, and let them know you don't like the branding, they will eventually get the idea and stop branding the phones and killing them the way they do.
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Posted: 2004-07-23 17:31:19
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Where or how can I find a list of Sony Ericsson service centres in the UK?! I have looked through the SE site and it appears to only list service centres for China.
I once remember there being one in Nottingham but I may have dreamt it!
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Posted: 2004-07-23 18:55:45
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