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gobrutz Posts: 47

To all Pinoy T68 owners who bought their units abroad:
I had a problem with mine, the opposite party complains of noise whenever I'm using the phone outdoor. Last week of Dec, 2001, I called up Erix Phils. but they told me to contact Smartnet or Semicon. Smartnet told me they don't have the capability yet to repair the phone and Semicon told me they can but with a fee of Php1650. First week of Jan, 2002, upgrade for R1C became available in many parts of the world. Called up same people: Smartnet- don't have software yet, Semicon- have software but with same fee, Erix Phils.- still testing software & will be out last week Jan. but will have to go to the 2 earlier mentioned.

I just forgot to ask Smartnet if they charge fees for under warranty repair & upgrade of foreign acquired phones. But my previous experience for T28 (from Indonesia) and Mot 6188 (from Singapore), they did not charge me a penny and didn't bother to ask for the proof of purchase. If you will contact Smartnet, just look for Darius- he's one courteous guy there.

As for Semicon, they want to charge the same Php1650 for replacing the sliding cover of my 8850 - labor only. I think they should rename their shop as 1650.
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Posted: 2002-01-19 16:30:00
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