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I made the mistake and took a vodafone K700i and I have contact them (191) three times, send e-mail, went to to local vodafone store, just too unlock my phone, because I want to use it with my greek sim card also, I would also love to have the mp3 ringtone back again. I am really pissed off at Vodaphone right now but I can't do anything or I can? I dont know mates I am confused, but anyway what happened, happened I can really do anything about it, I am just waiting for the unlock code to be sent to my e-mail address four days now but with no luck at all. They said that they are waiting for the code for this SE model. What the
f@ck! I dont get it! If they havent send it to me untill the first bill comes and if they charge my 20 pounds just for nothing I will give it back! Sorry guys but i am a little bit angry right now, I hope you can understand why! Thanks a lot! Bye and have a nice time! dim, from cambridge!
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Posted: 2004-09-18 02:38:38
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Ive sent my phone away to get the firmware updated to the Hays Technology Repair center. Hopefully it should come back with the R2V. Which allows the use of MP3's as ringtones.
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Posted: 2004-09-18 10:08:53
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This is what I sent to Vodafone 2 days ago:
I purchased the Ericsson K700i outright on the weekend, and the phone is branded as a vodafone live telephone. The salesperson at the store informed me that as I was with Optus, the phone should work normally. However, I have noticed with all the pre loaded Vodafone Live software on the phone that a few features are disabled (eg MP3's as ring tones). I Have spoken to Sony Ericcson about removing the files as I purchased the phone outright and they informed me that I have to contact you. Once contacting you I was told to call Sony Ericcson supoort centres, who informed me that they are not allowed to remove the Vodafone Live software on the phone. Now purchasing the phone outright I expected that the phone would have all the features of the regular phone, and as it didn't sohuldn't
have a problem removing and placing the original SE software on the phone. I really want to resolve this issue as I am getting fed up of being palmed off from one service centre to the next, and would like to know how I can get rid of the Vodafone Live software on my mobile.
And this was their reply:
We advise that it is not possible to have the Vodafone Live! branding removed from the handset. However we advise that if you are able to locate a service centre who will perform this action for you, we understand that it will void the warranty provided by the manufacturer, Sony Ericsson.
They are so smart that they cant even read a question properly. I am taking the phone back to the store either for a refund or to get an unbranded phone
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Posted: 2004-09-22 07:33:44
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I handed the phone back, got a refund and bought a clean one (so much better) codafone really can go and get f**ked
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Posted: 2004-09-24 01:56:41
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