>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
Software, Firmware and Drivers
> O2 K700 Online Update
Bookmark topic
emailed O2 and got the following response:
"Check out the O2 Online Help Centre:
www.o2.co.uk/help
Dear David,
Thank you for contacting O2 Customer Service.
I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
For more information regarding this matter, may I request you to call
Sony Ericsson's helpline on 0870 523 7237, option 3.
If you need further information regarding this matter, please reply to
this email. For further details about O2, please visit our online Help
Centre at:
http://www.o2.co.uk/help
Kind regards,
Mukarram Kanjikotwal
O2 Customer Service.
Important: O2 UK eCare endeavour to resolve your query on your initial
contact and "Get It Right". If we have failed to attain the high
standards we set for ourselves please reply to this email placing the
words "Get It Right" in the subject field of your response and we will
deal with your response as a matter of priority.
O2 (UK) Limited, Registered Office: 260 Bath Road, Slough, Berkshire
SL1 4DX. Registered in England No 1743099."
Has anyone tried updating the firmware on an O2 branded phone today?
Will go home at lunch time and grab my DSS-25 and give it another shot this afternoon
--
Posted: 2004-09-28 11:52:03
Edit :
Quote
Nope still doesn't work. I get the same messages as the above screenshots, but I think I had them before too. I've rang O2 and they've said they're going to ring me back once they have an answer.
--
Posted: 2004-09-28 12:22:20
Edit :
Quote
Quote:
I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
Can anyone confirm this?!
Jan
--
Posted: 2004-09-28 13:07:28
Edit :
Quote
I can confirm... that it's total bullshit. O2 need to get their act together, I'm still waiting for that phone call. If it wasn't National Rate I'd ring them again.
--
Posted: 2004-09-28 13:10:29
Edit :
Quote
Damn, there was me getting my hopes up.
My first battery charge has lasted ages now... about 5 days... which is good. Can always be better tho, and the new features on the phone with the firmware are very welcome.
When I rang O2, they said take it to an O2 store and they will send it off to be flashed for you, and give you a replacement handset to use in the meantime.
Just a heads up for you
Jan
--
Posted: 2004-09-28 13:13:47
Edit :
Quote
Also... I will try the update service everytime I charge my phone fully... and of course post back here if it ever works
Jan
--
Posted: 2004-09-28 13:17:07
Edit :
Quote
As far as I know, charging your phone fully is just a precautionary measure. I think your phone's memory would be corrupted if the battery ran out half way through the update.
I already have R2L, I had to take it to a Service Centre, it's just inconvenient. Plus I want the My Friends feature. I bought my K700i from an O2 shop when it first came out (June 17th). My cousin bought one on O2 from CPW last week. He doesn't have the O2 theme, or the O2 start up and shutdown .gifs, and he has the original SE icon in the top left hand corner of the Desktop menu, and the My Friends feature.
It just doesn't make sense.
--
Posted: 2004-09-28 13:25:32
Edit :
Quote
When i tired to updated my k700 for the first time the battery was half full and was told by the updated service that the battery was to low to perform the update.
So i just plug in the charger into the dss-25 and it worked.
On o2 buy the way but with minimal branding (just the "connectivity--->o2--->get settings).
--
Posted: 2004-09-28 13:33:47
Edit :
Quote
Quote:
On 2004-09-28 13:07:28, irchs wrote:
Quote:
I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
Can anyone confirm this?!
Jan
Yes, a per my earlier post, my DSS-20 arrived on Saterday the 25th September and I updated my K700i successfully that afternoon.
I have an O2 contract and the K700i was supplied by O2
However, I do not know if my phone is 'branded', dunno what that means acutally.
--
Posted: 2004-09-28 14:28:29
Edit :
Quote
hhhmmm... I think the phone does need a certain voltage to re-program the ROM onboard. I just leave the charger plugged in
O2 branding means you have an O2 theme on the phone, and the O2 screensaver/start up screen etc. And a missing my friends feature by the sounds of it
I am going to try flashing mine now...
Jan
--
Posted: 2004-09-28 14:56:08
Edit :
Quote
New Topic
Reply
