Sony Ericsson / Sony : Technical : missing animations after updating k700 firmware
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I update my phone at service center and then i have try out to update my phone online. I donīt remeber with of them remove it. But i remeber i had an animation when i start up the phone.
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Posted: 2004-10-23 18:24:37
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@govigov
Isn't there any way to restore an older version of firmware?
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Posted: 2004-10-23 18:28:39
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yes i guess i am correct
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Posted: 2004-10-23 19:59:29
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@govigov
There must be some way to re-install older firmware. Does anyone know?
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Posted: 2004-10-23 20:23:16
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Maybe you can try to leave the phone to SE service-center and talk to them that u what an older version of firmware?.
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Posted: 2004-10-24 21:09:02
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Perhaps i should just 're-install' the latest firmware...even tho it said it was successful, perhaps the update itself is a little tempremental........( just like the older firmware) ??
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Posted: 2004-10-25 22:45:47
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@marlonski
Will you be able to do that? Won't the online update process detect that you have the latest firmware and therefore not let you 'update'?
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Posted: 2004-10-25 22:59:51
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Any luck my mate?
This message was posted from a K500
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Posted: 2004-10-25 23:01:03
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@scotsboyuk
I don't know if you can re-install but perhaps it's worth a try, don't suppose it's any different from re-installing a pc program ?
govigov was kind enough to send me each one of the missing animations, my inbox showed that I had an attachment on each of the txt he sent but when each message was opened I had nothing there other than what govigov had written, shame ! (cheers mate, hope it doesn't cost ya an arm and a leg !, looks like those txt travelled some serious distance to get to me!)
Something I omitted from my original post (what a nobjockey !) was that when I go through the process of attaching an animation,the three in question, I should have said aren't missing as such, all three are shown as a default file icon unlike the ones that work. When I try to select one I get a message saying 'operation failed'.
It obviously didn't click at the time but it sounds to me like now like the files are corrupted.
What do you think ?
[ This Message was edited by: marlonski on 2004-10-25 23:33 ]
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Posted: 2004-10-26 00:18:55
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CyberVisitor Posts: > 500
Here's the situation. The Sony Ericsson Online Update Service randomly corrupts the firmware on the K700i when it performs the update. Sony Ericsson has had a lot of phones sent in due to this problem. The same problem occurs at some local service points.
There is no telling exactly what files get corrupted or even when/why. It happens randomly. Some have experienced missing frames in the camera mode afterwards, some have corrupted pictures/screensavers, and some lose their startup picture while others get corrupted sound or theme files. Not all phones have this problem when performing the update, but Sony Ericsson now have found a pattern and decided to stop the Online Update Service until they have sorted out the problem.
The problem for Sony Ericsson was that people who updated their phone didn't notice that it got corrupted at once since the phone functioned properly afterwards. When people have used their phone for a while, they noticed that some of its user interface was corrupted.
Doing a new update won't solve peoples problem since the procedure doesn't replace files that are up-to-date (even corrupted files can be up-to-date). Doing a rescue update won't help either, since the procedure is similar to the update procedure. The corrupted phones must be sent in to Sony Ericsson who eventually re-installs the whole system firmware. Some - but not all - local service points are also capable of doing that, and that's why some people here have managed to "downgrade" to older firmware or have their phone "re-flashed" with the current software version (re-installed firmware).
By checking your log file called "mySEUSlog" in the "log" folder, you should be able to see if your phone got corrupted somehow when performing the update. If any of the lines say "Warning Signature invalid! File will be deleted" or "Error", then you most likely have corrupted and/or missing files on your K700i. You just might not have noticed it since it could be a file you haven't been trying to use yet.
The update service wont be back online until this problem is solved.
[Update]
Other known corruptions after performing the update now are: Radio wont work, all games are deleted when phone is turned off, phone resets each time it's turned on, screen is looking weird when in idle mode if there is a missed phone call and screen light is set to "Auto".
[ This Message was edited by: CyberVisitor on 2005-01-11 16:02 ]
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Posted: 2004-10-26 22:49:30
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