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@krubach - Good to go after - ladies
. . . than preferring - men
!
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Posted: 2004-12-16 16:16:30
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well this problem is everywhere
in shops
they think only for selling
even some times dealers , they dont know how to work with Advanced Smartphones , for example if u ask about Symbians with P900 or P910
nobody knows about it , even pocketpcs
i guess if u want to use engineers , thats also big money cost
so what ever
most Old mens , womens care to have a big screen with big fonts
girls want sexy phone with ringtones and pictures , camera , games
kids want games , so what ever they want to buy
they are buying a phone for games
not what brand or what u can do with it
they need games ... lol
well for me
i got P910 , i use it for work , excel world email and internet most of the time
but u know sometimes the camera take me a month to use it one time
only , well everybody has his own needs
but i am happy with it and it satisfy what i want ...
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Posted: 2004-12-16 17:30:27
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I've generally found them to be more salesmen (or women!) than phone experts.
One exception is that I went into an Orange shop recently and actually spoke to someone in there that knew quite a bit about mobiles! I was astounded!
I often wonder by going into a phone shop and asking a reasonably techy question to a salesman, or see if they've even heard of Bluejacking just to see what happpens!
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Posted: 2004-12-16 17:34:36
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In my experience in the UK, The Link are the worst for knowwing what they are talking about. I managed to freak them out once by bluejacking 8 (yes
phones that their shop had. I think that they thought that the world was coming to an end. On a seperate occasion when looking for a case for my S700i (about a month after its release) they told me that I was mistaken and the phone was called the K700.
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Posted: 2004-12-16 18:15:09
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Any experiences in nokia, se etc official shops?
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Posted: 2004-12-16 18:24:15
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I like to think I know a fair bit, and spent two years working in CPW stores. I think it's pretty simple really - you pay peanuts and you get monkeys!
Obviously, the standard of product knowledge varies wildly, but it what other industry would someone on a sub-10 grand basic salary be expected to know quite as much as mobile phone salespeople? To the person who is surprised that not all sales consultants know in detail about the latest smartphones, I ask you what world are you living in. If you think about it for more than 5 seconds, are you really surprised?!
And the one thing that really bugs more than any other on this subject is people who tar everyone with the same brush. Bracketing someone like me, for example, with the muppet who stands looking disinterested and having a ruck with his mate in the back office of the Phones4U store he is expected to manage, is grossly unfair. Therefore, I appreciate JC White's comments that you do
generally get a better level of service in CPW than the rest.
All I would say to those who constantly criticise is that keeping up to date with detailed product knowledge when there are an ever-increasing number of handsets on the market is not as easy as most of you apparently think
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Posted: 2004-12-16 18:31:03
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dave as youve worked in a CPW can you tell us what sort of training you get with handsets? Do you get info on new features etc or is the first you know about stuff when it arrives on the shelf? Do you get any time to actually play with the handsets yourself so you get an idea about the products your selling?
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Posted: 2004-12-16 18:51:18
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When I worked at P4U we had no training on the handsets, they just showed us them and said there they are this is what they do. It just so happens that phones are one of my hobbies so I know a fair bit about them. And my sales figures heavily reflected this
So when people came back and said have you had this problem with "x", i could say have you tried this or that etc, and they really appreciated it
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Posted: 2004-12-16 19:00:26
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Brands should test the operator shops, public or secret way, how is the support and knowledge
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Posted: 2004-12-16 19:25:45
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Quote:
On 2004-12-16 16:13:15, Krubach wrote:
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On 2004-12-16 16:00:54, JN wrote:
after the conversation as I manage to have her mobile number -
!
You stud!
Always after women...
If a beautiful girl/lady comes into my shop, and need help i never delete my number out of the sent "outbox".
Anyway, thats who i got my last girfriend, I sawed me mith my name and number in her telephone book like this: sven telekiosken..
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Posted: 2004-12-16 19:36:28
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