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< Esato Forum Index > Sony Ericsson / Sony > General > V800 losing service when the phone is closed, comes back when open! Bookmark topic

I don't no about the U.S. But here in Canada we have a central s.e product center in Ontario. You sure there isn't one in the u.s? You might wanna call the american branch of s.e.
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Posted: 2005-02-22 21:05:06
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Mail and ask for your nearest service centre details...take it in and let them handle it.

But generally email support is good.
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Posted: 2005-02-22 21:05:46
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Well I found their phone number on support site so I will give them a call and see what they have to say.

Thanx all for the info.

Do you think they will notice if my phone has EU9 lang pack?

[ This Message was edited by: Strider420 on 2005-02-22 20:11 ]
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Posted: 2005-02-22 21:10:04
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strider if all else fails you could take it to a reg. cell phone repair shop. Out here I noticed that in chinatown there seems to be lots of help...just a thought
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Posted: 2005-02-22 21:35:01
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Well if you don't make a big thing of the firmware then i doubt they will realise it upon first looks. However @ some point the tech guys will realise that it has been flashed.

But since this is a harware related fault u may just be a ble to get away with it.
The other thing is if you say you travel a lot for business and bought the phone in the UK, they may take pity on you even more
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Posted: 2005-02-22 21:40:41
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Well i emailed and I mentioned I purchased it on a business trip just like HyperiaBlue suggested (good advice ) hopefully they will be able to help me..

thx for the help guys, I'll keep ya posted.
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Posted: 2005-02-23 05:24:39
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Hehehehehe

Always a pleasure to be of service!
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Posted: 2005-02-23 09:24:19
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Well the email told me to call the call center. I called the call center and they told me to call the UK call senter and gave me (what I assume is) a UK phone # 08705237237.

So I guess no service for me since I don't think the UK call center will be of help.

Does anyone know how to get to the ribbon on the V800? Or how to take the phone apart? I might as well try it since the phone is useless to me as it is.

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Posted: 2005-02-24 01:29:45
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Im telling you strider take it to a phone repair shop...here in Canada we have repair shops for companies...such as rogers and fido...I took my p900 to my companies repair shop and although it wasn't a product they even sold..they fixed it...
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Posted: 2005-02-24 02:01:58
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You maybe surprised! They may just help you if you use the btravelling businessman approach but this time tel tem you bought it in the UK...you have been posted outside of the UK for work purposes and now you are having trouble with the handset.

Their reply maybe: please send the handset in to us to investigate...but if you are tactful you may get a replacement if you stress you require this sort of handset for you job. There are ways around the international barriers, just use your noggin!

The number that was provided to u is the number that us UK people will have to dial, so u need to add the country code before the number to dial from the US.

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Posted: 2005-02-24 03:41:32
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