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> O2 (useless) and SMS problem
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I'm on O2 and my SC number is +44780209203 and i've neva had problems sendin msgs, can't eva get enuff signal to actually have a proper conversation for any length of time tho!
mfo> what's Loop??? neva heard of it???
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Posted: 2002-08-08 20:12:00
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I know what you mean about useless 5151 and it just rings forever than it cuts off and you have to redial, have used all networks apart from orange and have never had any problems. Yet now with o2 I am being told by my mates that they cannot reply to my texts all they get is number not in use
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Posted: 2002-08-09 01:57:00
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On 2002-08-09 01:57, JC#79 Blitz wrote:
Yet now with o2 I am being told by my mates that they cannot reply to my texts all they get is number not in use
Yeah, I have had the problem too with p
O2intless. I think your friends need to take off the bit that says reply using same messge centre as sender. O2 closes off their SMSC's or something.
Ex-Parastateals are all the same. It's amazing how I was considering moving too their 500 free text's package until this. So they have lost a customer just for having a shit website. It would probably save me 40 quid a month. But I just can't do it for the nightmare its going to cause.
O2 if you are reading this here is a buisness tip. Try actually offer the services you advertise. Make it easy for your smart customers who know what they are doing to get the settings and information they need without spending 17 hours on your support line talking to idiots. Reply to your emails within hours not days.
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Posted: 2002-08-09 09:52:00
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nah its not 2 do wit me m8s using SMSC cos ive checked
i cant b assed 2 wad thru the lame site or spend 3 dyas queing 2 chat 2 sum1 or wait a month 4 an automated mail reply so iz just gonna live wiv ti till o2 get it sorted
shibby
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Posted: 2002-08-09 10:19:00
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O2 use at least two SMSC numbers, one for PAYG and one for Contract
+447802092035 / +447802000332 respectively.
There does seem to be some problem with replying to their messages though which is a bit of a weird one, affecting some phones on some networks (eg the Orange SPV, Nokia 8310 on Voda so far known about).. anyone got any ideas what the hell this could be?
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Posted: 2004-01-30 11:06:18
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Don't ring 02 it costs 50p a minute. Best thing to do is search on the internet for the setting for 02. Email 02 if you want but don't expect a reply this year.
This message was posted from a T300
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Posted: 2004-01-30 11:11:57
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When exactly did it stop being able to send sms's? Has it been used by other friends visiting during the 2 years your friend has been away? The sms centre numbers were changed a while back so it would have needed to be changed then, if it wasnt then that is likely to be the problem. Granted it isnt easy to find stuff on the o2 site though(its not even working at the moment lol).
You didnt mention whether the sim was a normal o2 one or an o2 online/genie sim either. If it was a normal o2 one you woud have been able to contact the normal (and cheaper) customer care people for o2. If it was the online/genie sim then im afraid the expensive contact number or email is the only option. There are completely different customer care teams for each one.
The reason you get all the free txt with online sims is due to reduced staffing and running costs as all work is supposed to be done ONLINE. People seem to forget this when they begin moaning about o2. You knew when you signed up what you were getting yourself in for so you cant complain!
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Posted: 2004-01-30 22:01:35
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Don't know. Tried asking 02 but you know what it's like talking to them. On the email front, 02 still claim that nothing is wrong with their system. I've been trying to get my emails for the part week, both on the web and by wap. It tells you login failed before you put your details in. I'll have to wait i suppose.
This message was posted from a T300
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Posted: 2004-02-01 03:11:17
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superunknown Posts: > 500
I will be glad to have an o2 sim from you. I will exchange it with a smart sim from philippines. I'm a sim collector. Pm me if interested. Thanks.
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Posted: 2004-02-01 06:14:00
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