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> S500i, broken keys after 4days (
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Does anyone have information on how they are replacing the keypad? Are they just giving those w/ broken pads brand new phones produced after wk 27 or are they actually just replacing the pad? My phone is currently being serviced to fix the keypad and I'm afraid that they are replacing just the keys which are broken or replacing my keypad with another S500i keypad that is manufactured w/ the old chemical.
Also, what is a site where I can buy mobile phone spare parts, of course a S500i keypad is not out yet, but from what site would likely offer it once they are available? I'm leaving the country I purchased my phone in 5 days and so after that I'll be on my own to replace the keypad if it breaks again and I do not know where to purchase SE mobile spare parts, any help?
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Posted: 2007-07-26 15:40:16
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I use this site for parts
http://cnn.cn/shop I don't see the S500 keypad yet though.
[ This Message was edited by: jnnyrocket on 2007-07-26 16:27 ]
[ This Message was edited by: jnnyrocket on 2007-07-26 16:28 ]
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Posted: 2007-07-26 17:25:33
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On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal:
http://www.mobilport.hu/?r=10469
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[ This Message was edited by: N-er-G on 2007-07-25 16:21 ]
Its a great news!!!
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Posted: 2007-07-26 20:02:53
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no wonder it broke, it took me about a0 mins lately to get the battery cover from the fone, still wondering, how didnt i broke it...
seeems se is moving more in to design, but dont focus enough on built quality...
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Posted: 2007-07-26 20:09:13
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On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal:
http://www.mobilport.hu/?r=10469
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[ This Message was edited by: N-er-G on 2007-07-25 16:21 ]
Thats an exceptionally odd problem
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Posted: 2007-07-26 20:09:40
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I'm sending my second one back today, keys 7 and 3 cracked yesterday. Didn't know about the wk27 thing until I already ordered it
I must say it's a great device and I will deffinitly keep trying to get one without the defect.
[ This Message was edited by: jnnyrocket on 2007-08-04 19:40 ]
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Posted: 2007-08-04 20:39:54
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good luck then, mate.
i've seen a s500, but it is TIM branded and it's a green one though. i wont buy it cuz i dont got money to debrand it via wotan or whatever else
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Posted: 2007-08-05 01:42:42
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Hello.I am from Greece. I do have the s500 and I do have the same problem. All the keys are broken in the center.
What did you do ? You take it to the service ? Did they fixed it?
I think I will take it tomorrow to the service.
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Posted: 2007-08-05 17:11:56
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On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal:
http://www.mobilport.hu/?r=10469
Can anybody give me a link from the Sony that says about this problem ?
An official post of Sony.
Sorry for my English...
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Posted: 2007-08-05 17:32:16
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I sent mine back to the place of purchase, they have a 15day return for defect.
I've heard that sometimes SE denies the problem and then you get someone else on the phone and they know about it, guess you just have to be presistent and get the right person.
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Posted: 2007-08-06 06:01:07
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