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How do we know that this (
http://www.petitiononline.com/K850/ ) reached Sony Ericsson ?
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Posted: 2009-03-07 15:12:18
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I say the same. SE doesn't know about this thread so the chance is, well, pretty small..
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Posted: 2009-03-07 15:34:47
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I will send that petition url to them . So You do the same ...
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Posted: 2009-03-08 01:00:09
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On 2009-03-08 01:00:09, lauris47 wrote:
I will send that petition url to them . So You do the same ...
From SE :
Dear Sir/Madame,
Thank you for your query
You can get the latest firmwire for your handset by following the instructions below.
To carry out the update you will need internet access and a USB cable.
It may be the case that user data is lost during this upgrade. We therefore recommend backing up any data to your SIM card, Memory Stick, or PC before upgrading.
Please follow the steps below to download and install the update service software:
1. Go to
www.sonyericsson.com/support
2. Select UK
3. Select your model of handset
4. Click on Sony Ericsson Update Service
5. Click the link, and then click Run or Save.
6. Let the Sony Ericsson Update Service install.
Once you have installed the Sony Ericsson Update Service you will need to launch it. Once it opens simply follow the instructions that you will see on screen. The update should then begin.
In the event that this does not resolve your issue, we recommend that you send your handset to our service location to be examined by our authorised service engineers. The turnaround time for this process is currently 5-7 working days, from when the repair centre receives the handset. We offer apologies for any inconvenience this may cause.
Please complete the attached repair form which includes the address to send your handset to. Place your handset in a Jiffy bag with a copy of your proof of purchase and send it via your Post Office obtaining a Proof of Postage receipt.
Please note that if the damage is not covered by the Sony Ericsson Limited Warranty, there is a fee of £10.00 + VAT to have your product returned should you not accept the estimated costs for repair.
For more information on your Sony Ericsson Limited Warranty please consult your User Guide or visit
www.sonyericsson.com/support.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at
www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Janine Scammell
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
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Posted: 2009-03-08 15:06:51
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This is classic. Same e-mail I've received too when I asked that.
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Posted: 2009-03-08 17:50:20
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I have gotten that email two times!
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Posted: 2009-03-08 18:25:14
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Me too.
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Posted: 2009-03-08 19:52:07
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R1FA037 ,has anybody checked it
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Posted: 2009-03-09 10:31:56
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On 2009-03-09 10:31:56, maaz2020 wrote:
R1FA037 ,has anybody checked it
R1FA037 is branded firmware ... Not new , it's just like update to ...35 for orange , vodafone , t-mobile ...
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Posted: 2009-03-09 19:57:19
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On 2009-02-17 21:26:28, mr versatile wrote:
Hi all after seeing what sony have in store for this year phone release i doubt it very much that k850i will get any any update the c905 8.1 and th sony ericsson idou 12.1 is taken the centre of attraction the k850 was indeed the genni pig for better things, so what can say it was a big sacrifice at our expense but the 12.1 will rock the phone industry it is gr8 bye bye iphone
My K850 broke so I got a cheap W910 to see me through my contract and until the 'Idou' comes out.
I'm guessing though that the Idou phone will be quite buggy at first and will take 6 months to get a decent firmware...!!!
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Posted: 2009-03-16 06:07:49
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