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The certainly need to invest money in their network because they're now bleeding customers.
Read their forum, last time i checked the page about complaints started on 29th November was 75 pages long ! Its probably double that since last night.
They need to stop sponsoring repeats on Dave and buy some new computer equipment.
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Posted: 2012-12-02 10:49:17
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Yeah I did read that the issues they have is not always down to O2 network. But they seem to stress that the majority of customers are happy and that you only hear of so many complaints due to it being an open community. On other networks you might not hear of as many complaints due to call centres rather than an open community online. Am probably sure that if you had customer services like that on Three or Orange instead of call centres the complaints list would be 10,000 pages long
[ This Message was edited by: Bonovox on 2012-12-02 15:20 ]
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Posted: 2012-12-02 14:29:00
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http://www.mobiletoday.co.uk/News/12761/Three_faces_capacity_issues_on_its_network_by_the_end_of_2012_.aspx
Three facing capacity issues
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Posted: 2012-12-02 20:43:00
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Maybe, but still the amount of issues far outweighs anything other networks seem to have. The only others which have been so embarrased this year was probably O2 when their network went down in July and then again a few weeks ago.
Im starting to think the only worthwhile network to be on is EE, because they do have the most cell towers regardless of their 4G prices.
The girlfriend always has signal, which as you can expect p****s me off when im the phone geek of the two of us. Often ive resorted to telling a porky and said ive had signal before when ive not.
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Posted: 2012-12-02 22:00:54
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Yes and don't forget Virgin which now uses T Mobile/Orange masts and has a new unlimited tariff
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Posted: 2012-12-02 22:16:00
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So far so good ported my number to GiffGaff and all went smoothly and internet just as fast as O2 is. Something strange is O2 pay and go don't offer call waiting but GiffGaff does
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Posted: 2012-12-03 18:12:00
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I been reading all over the web people complaining that since the big switch over to EE the network has gone tits up. Lots of complaints of 3G signal and speed gone down since 4G switch on. But this could be alot of upgrading going on. I think EE has rushed into this and should have done it's upgrading before launching.
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Posted: 2012-12-04 03:20:00
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http://www.mobilenewscwp.co.uk/2012/12/04/ee-buying-out-customer-contracts-connected-to-rivals-dealers-claim/
Been a shaky start to EE
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Posted: 2012-12-04 16:42:00
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T-Mobile are offering a similar deal to me, I can upgrade early, with them discounting what's left on my contract.
I was thinking of moving to another network but after reading these last few posts I may be better off staying with them.
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Posted: 2012-12-04 19:21:05
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I'd stay with T-mobile also.
Them plus Orange combined give you EE, which is the biggest network around. Which also guarantees you'll get a pretty good signal in most places. In theory.
If they were to call me up to buy me out of my contract i'd probably do it if there was a phone out to replace my SGS3.
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Posted: 2012-12-06 19:23:32
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