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Esato Forum Index > Sony Ericsson / Sony > Symbian phones > P990 Firmware Thread | latest: ph:R7A001, org:R3B01, bt:R4F01 Bookmark topic

Actually it seems that they hear often of the p990 And doing there best to improve it.. here is the answer from a Johan in the developer support team.. this was said in a bugthread..


Hi all and a big thanks for all your reports, your will to improve our products and your patience (which has been bigger than the atlantic ocean so far).
At the moment we don't have any information about these bugs and we are as you hoping for the next firmware update since we are getting tired of getting bashed all the time .
To implement the new symbian and uiq versions on a new hardware platform has been challenge for SE which many thinks is not over yet.
However SE has as you might know bought UIQ so we are deidcated to the UIQ platform and to continue the work of making this platform/products as good as it deserves to be.

over & out
/Johan


so we shouldn't forget that these people working on it are also humans..
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Posted: 2006-11-24 20:20:40
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Hi to all,
do you find the P990i sound quality pure? I noticed that with low volume in a calm environment, a crackling noise, on some words pronounced by the counterpart, occurs quite often. You can initially think that it is due to the network but it looks to me very similar to the crackling noise issue snagged several times on K750i and solved with a new late f/w release.This crackling noise/sound may be even heard with the headsets on (but not with loudspeaker).
Might you please check for this (even listening to your voicemail) on your phones and provide your feedback? If this occurs on your phones too it will have to be snagged to SE (as done by several people for K750i) in order to have it fixed in a next f/w.
Thanks
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Posted: 2006-11-24 22:51:53
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I got my p990i 4 days ago and I have to admit that I haven't done anything since then but play with it. It's freaking super piece of technology and it's amazing to see how much SE has packed in 4x2 inches. btw, I am talking about hardware here!

I love the keyboard, WIFI(god bless SE!), 2MP camera, FM

I still own p800, p910 (I haven't sold them yet!), but I have to say p990i belongs in a different category. It's awesome.

In terms of software:

The good:
*** not much to say here ***
- I like FM radio interface - simple and easy to use
- I like th new coloring scheme
- download window in the browser
- battery usage. it's great. better than p910a.


The Bad:
- UIQ3.0 . I have no idea why 3.0 had to be so different from 2.0. I love the simplicity and performance of 2.0. I miss 2.0.
- all application crashes frequently (kernel exec error)
- memory issues. I am surprised
- usability and navigation is very confusing
- SE has made it very difficult to get to frequently used options
- can't save images in the browser


And the ugly:
- it's very slow. I can't believe it SE release the phone with so many issues.
- no dedicated speakerphone button (hardware/software). it really pisses me off. I have been waiting for this feature for the last 4 years since I bought p800. They have made it so difficult to use speakerphone.

- I think there is no "usability specalist" on the UIQ team. Looks like the user interface is designed by programmers and I don't think SE did usability test.
- no playlist in video player. How hard is it to add this feature?
- web browser
- it won't recognize links to real audio/video files (http://service.real.com/test/). If you click on any of these links, it won't launch video player. First you have to save the link, then go thru 3 other screens to play it.

- Video player -> Online
- I couldn't get even one link working. For everything, it says "Link is broken and do you want to delete it?". I have no idea what's the format of the link. I tried putting a links from the real.com site I mentioned above. Nope, it just won't work.

- Video player -> mp4
- I can't play any of the mp4 files found in Google video. You can find lots of mobile videos here (http://srobbin.com/mobilevideo/)

- opening batter cover case. Gosh, I hate it. I simply can't open it no matter how hard I try. I am afraid I am going to break it soon.

- phone hangs frequently. And even the Taskmanger can't help here. And I can't open the batter case to reboot (offcourse after trying the power button!).


I can go on and on and on....with issues. But I love the phone. I am not going to return it! In the last 4 days I have realized how great WIFI support is in this master piece.

But what I am saying is, SE could have done better job if they had a usability guy on the team, better Quality process and faster bug fixing proccess. They have done a pretty good job with the hardware (kudos to the hardware team), but the software sucks. It's very poorly executed.

Come on SE. Release a patch soon. With better software, p990i will be a killer device and I don't think there is anything that can come even closer today. People talk about N95, but I dont think it has the same sexiness and appeal as p999i.

I call my phone "A Beautiful Mind"! I know I am crazy about this!

Happy holidays
The Guru






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Posted: 2006-11-24 23:56:29
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I like the phone and have RA7 firmware however it this Smart phone is little more than a phone at present and only just a phone. Here is a catalog of issues I have had using the phone in the last week.

1. random crashes - the phone just switches off for no reason
2. I have pop email set up correctly (from SE site with vodafone) and cannot access any emails at all - It worked once this week and never again - its almost s Vodafone live problem
3. If I try to use wifi and access email or the web the phone almost always ends up coming up with kern-exec error and flashes errors constantly - the only recover is a switch off
4. I had a bizarre issue this week - the phone stopped responding at all - I could swithc it off and had to remove the battery to reset.
5. with the phone security lock enabled some times I am asked for a password when a call comes in and sometimes I am not.
6 for a 3rd generation operating system the UI is very clunky and non intuitive. I have a K800i and it is a dream to use
7. the speaker phone 2 button press works on occasions and not on others - weird error.
8. accessing ebuddy.com crashed the browser on log in.

And on and on and on.
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Posted: 2006-11-25 00:00:46
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@PhoenixSpiri,

I asked akdemiru the same question earlier and his reply is "yes auto focus is working just like a normal digital camera". So, hopefully, the new firmware will fix the focusing problem.
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Posted: 2006-11-25 01:09:07
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@theguru, peterwwood
don't you see " Restarted in order to improve performance" lol
it's new P990 slogan..... so wait for new fw update and use SEUS to upgrade...
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Posted: 2006-11-25 06:33:34
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Damn good !! very nice slogan..
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Posted: 2006-11-25 06:47:47
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@siandy
Yes, I love that slogan! bad year for Sony (and SE)

Yes, I see that message once in a while not as much as others see it. I tried to play some real media files, the phone was hanging. I couldn't kill the process thru task manager and also, I couldn't open the battery cover to remove the battery. So I left it for sometime.

btw, the browser crashes with KERNEL EXEC error everytime I go to http://mobile.google.com


I think p990i would have been a killer device of 2006 if SE had released it with UIQ 2.0. i have no reason why they had to mess up something that working fine.



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Posted: 2006-11-25 09:02:51
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@TheGuru

Nice post. I have a few comments regarding it:
-UIQ3 It's matter of personal opinion. In my case I found it surprisingly better than UIQ2. Maybe it's a bit difficult at the beginning for someone who used to UIQ2 but at the end much more professional and better and very simple.
- With latest firmware-no application crashes or once in a blue moon as it was a case with P910 (mum SMS, web etc)
- memory issues - correct, have to use swis manager
- usability and navigation - IMO very nice
- images in the browser - easy to save. Just press the image and hold for a while, choose picture information and arrow above
- video online - very true
- browser's mp4 files, some can be opened and some can't. I too am wondering why
- batery cover case, matter of technique, easy for me
- phone hangs frequently, don't know for that. Use sm and the latest frimware
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Posted: 2006-11-25 10:07:11
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@koto,
No phone hang at all??? for sure??? Mine even with full swiss manager pro working i still have that problem! just try vinjaj pro golf and i wanna hear from you.... only if u use it for making calls and nothing more, it won't closing applicaton, crash, or even restart itself... if we use P990 for make calls and sms only, better use old nokia 5510. it also has QWERTY, radio and mp3 player... lol
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Posted: 2006-11-25 10:58:37
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