Sony Ericsson / Sony : Software, Firmware and Drivers : K750 / W800 Firmware Overview
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On 2005-07-09 18:25:46, stephannl wrote:
'imminently released'... Yeah right!!! That they are already telling for 2 weeks now... The same e-mail over and over again...
Im really considering changing my phone to a not SE... I get totally crazy of this id**t communication with SE
[ This Message was edited by: stephannl on 2005-07-09 17:26 ]
[ This Message was edited by: stephannl on 2005-07-09 17:26 ]
As it happens I think SE are doing a pretty reasonable job.
They have issued a number of updates to the phone which has only been on the market here in the UK since May 23rd. So while it's true they dropped the ball a couple of times with firmware that didn't really solve the problems or which created new ones, it is certainly not for want of trying.
I'm quite sure that the problems lie with putting out phones before they are ready in order to stay ahead of the market. The K750i/W800 is probably the last decent phone they will knock out before everyone starts migrating wholesale to 3G. They need to hit the walkman market before the Nokia N91 (with hard drive) hits the shelves.
This might have been foolishly fast in hindsight of course.
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Posted: 2005-07-11 15:54:41
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They only released R1J002 which broke GPRS and videorecordingquality then had to release R1L002 to fix the GPRS issue only.
I wouldent go as far as calling that a number of updates.
Basically they only released one update R1J002, which was very poor because it broke basic phonefunctinallity ie GPRS, and thus had to release a quick fix R1L002 which hardly qualifies as an update, its simply a quick fix to rectifiy something they broke in R1J002, it doesnt update anything else.
In short, theyve only released one official update (with issues) since launch may 23rd, and considering the number of users experiensing many different issues, I still find that a litle to poor.
[ This Message was edited by: numb on 2005-07-11 15:23 ]
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Posted: 2005-07-11 16:14:13
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On 2005-07-11 16:14:13, numb wrote:
They only released R1J002 which broke GPRS and videorecordingquality then had to release R1L002 to fix the GPRS issue only.
I wouldent go as far as calling that a number of updates.
Basically they only released one update R1J002, which was very poor because it broke basic phonefunctinallity ie GPRS, and thus had to release a quick fix R1L002 which hardly qualifies as an update, its simply a quick fix to rectifiy something they broke in R1J002, it doesnt update anything else.
In short, theyve only released one official update (with issues) since launch may 23rd, and considering the number of users experiensing many different issues, I still find that a litle to poor.
Actually for me and a number of other users R1J/R1L fixed far more issues than it has broken or not fixed. The GPRS issues with R1J only affected some users - others like myself were fine.
As for the video recording bit rate issues with R1J/R1L personally I couldn't care less - its not a feature I'm likely to use in a hurry and prefer to have a phone which doesn't lock up/reboot and has a more stable bluetooth implementation thanks.
I would also imagine from SE's point of view the video bit rate issue is pretty low priority to them in the grand scheme of things.
IMO Ithink SE are doing a very good job - they have been the first handset manufacturer to make their handset's firmware easily user updateable, which in itself is a huge step forward in itself over Nokia et al.
Other manufacturers as has been mentioned already don't even bother with firmware updates they just release a new incarnation of the handset to fix it.
Also bear in mind the level of testing they need to do with each firmware release due to all the operator customisations - its only been 2 weeks since the general release of R1L so I think its reasonable to be patient enough to wait a while longer for fixes to your issues.
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Posted: 2005-07-11 16:59:01
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The GPRS issue affected everyone that hadnt allready set up their GPRS before updating, not just specific networks or users, If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.
There are other issues than the videobitrate, this was only an example. People are still experiensing chrasches and BT issues on R1L002, I know the only 3 chrashes I have had so far has been on the R1L002 firmware. Others are having problems with camera suddenly not working for no apparent reason.
And Im not talking about S//E's general idea of supplying firmwares and the possibility to update. Beleive me I am a hughe fan of S//E and the phones and services they supply, but never the less, this time they were to quick to release a phone with unfinished firmware.
Thats ok, I can support that in order to get the phone to the market. But when you do deside to do that, you are then even more obligated to follow up by quickly sorting out the issues and release stable firmwares. If you dont you will lose the faith from your customers.
I am aware of the work involved and the testing needed, as I work with these matters myself, but thats no excuse, thats simply a matter of assigning enough ressources.
This time around S//E has been a dissapointment to me in this area.
Not a big dissapointment, but still, a dissapointment.
[ This Message was edited by: numb on 2005-07-11 16:54 ]
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Posted: 2005-07-11 17:52:43
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On 2005-07-10 21:50:39, rambalu80 wrote:
@ fonebone
Unfortunately, you cannot specify what you want. SEUS will check the CDA and automatically install the updated version of the existing customization. However, if you are keen changing the customization, you can try
http://www.davinciteam.com/.
With Davinci you can change the CDA number wich causes the eu... label, look up the cda numbers of eu1 and you will have no shutter sound.
[ This Message was edited by: Grégor on 2005-07-11 17:03 ]
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Posted: 2005-07-11 18:03:00
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On 2005-07-11 17:52:43, numb wrote:
If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.
This isn't true - it affected GPRS for many people who had already got it set up, myself included.
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Posted: 2005-07-11 21:09:49
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I updated to R1L this w-e. It fixes the GPRS problem which I had, but u can feel it's much slower than R1J, which btw was faster than R1A...
Hope the new f/w will be released soon...
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Posted: 2005-07-11 21:44:01
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On 2005-07-11 21:09:49, dodgydodgy wrote:
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On 2005-07-11 17:52:43, numb wrote:
If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.
This isn't true - it affected GPRS for many people who had already got it set up, myself included.
Oh well, that doesnt really make it any better, but just verifies my statement that it did not only affect certain users. On most networks it worked if you had set up the GPRS prior to updating, but I agree on some like the O2 network, it didnt.
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Posted: 2005-07-11 22:34:38
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On 2005-07-11 17:52:43, numb wrote:
The GPRS issue affected everyone that hadnt allready set up their GPRS before updating, not just specific networks or users, If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.
There are other issues than the videobitrate, this was only an example. People are still experiensing chrasches and BT issues on R1L002, I know the only 3 chrashes I have had so far has been on the R1L002 firmware. Others are having problems with camera suddenly not working for no apparent reason.
...
Well I actually had no GPRS issues with R1J (mines a SIM free handset on Orange UK) - I was able to setup and delete data accounts (including my Tomtom Go setting up its own account too) without any problems - although I didn't ever delete all of them at once, but then to be honest I haven't actually had many of the reported issues with the handset from day one (apart from very iffy bluetooth that didn't - and still doesn't want to work with some headsets and things like the new Tomtom Go 500/700 units in handsfree).
And lets not forget that for every one person who has an issue who posts here, there are probably five other users other there who are perfectly content.
If most of these issues aren't cleared up within the next couple of months I'll be inclined to agree with you and be pretty upset with SE but I think its only fair to give them a "reasonable" chance to fix them - afterall most of the current issues with the K750i will probably also afllict the W800i too so I have no doubt they are probably working pretty hard on it.
I still think there are manufacturing quality issues now that SE appears to have moved production to China - there definitely appear to be a large number of duff ones out there that SE at the moment is struggling to fix via software alone - with a lot of the original reboot issues the cure seemed to be a handset swap.
The thing that really bothers me is the inconsistency of it all - as a software developer by trade, given apparently identical hardware running apparently identical software you'd certainly expect some consistency to the problems wouldn't you (its a shame these phones don't have some sort of event/error log which could be passed to SE for analysys
)?
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Posted: 2005-07-12 02:00:34
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yes, an event/error log would indead be great
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Posted: 2005-07-12 02:10:16
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