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Sony Ericsson / Sony : Software, Firmware and Drivers : K750 / W800 Firmware Overview
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nokiadingding Posts: 36

Hi all,
I have seen some posting about emailing SE customer support to report bugs/suggestions.
Where can we send the email to?

Thanks
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Posted: 2005-07-12 03:23:41
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staiano Posts: 59

Got to sonyericsson.com, select your location, click support then contact us. Or if you're from the UK go here http://www.sonyericsson.com/s[....]&ver=4000&template=ps1&zone=ps and then click contact us.

Enter in your info and all your problems. SE can only work on the issues we tell them about.
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Posted: 2005-07-12 04:35:19
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CaRMaN Posts: 140

I just read on SEUS :

Note! We recommend using this service with a broadband connection even though it is possible to use a modem connection(preferrably 56 kbps).


I have 56k, has anyone else with 56k updated their firmware successfully? I know it says its "possible" but it still makes me doubtful

I don't even think I'm gonna update it yet actually. I have R1A which seems to be fine apart from the occasional freeze when I'm doing processor-demmanding things.
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Posted: 2005-07-12 09:32:40
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numb Posts: > 500

Theres no problem updating from a 56k connection, it just takes longer time to donwload the updatingsoftware and the update to begin with.
The update itself is done "offline", first it downloads the needed software and updates, and only then does it update from the locally stored files. This is to prevent any problems due to loss of connection or slow connection.

The broadband advice is simply because the filesizes that needs to be downloaded initially are rather big.


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Posted: 2005-07-12 10:26:20
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CaRMaN Posts: 140

Ok, thanks for the info.

Do you have any idea of the sizes of the files? Just so I know roughly how long it will take to download them.
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Posted: 2005-07-12 10:56:23
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numb Posts: > 500

the updatesoftware is around 11.5mb and the updatefile is around 10mb


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Posted: 2005-07-12 11:03:27
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tamir Posts: 12

I personally do not recommend it as you know the 56kb connection might go off anytime and ruin your mobile for you
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Posted: 2005-07-12 18:34:16
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Itanium Posts: 77

@tamir, undestand and read carefully before you post

As mentioned, actual update doesnt start until the downloading is complete. So even if the download fails for whatever reason, no harm is done to the phone. You ll just have a working phone which is just not updated.
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Posted: 2005-07-12 18:39:11
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tamir Posts: 12

sorry my mistake as i did not sleep for 50 hours i think i will go to bed

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Posted: 2005-07-12 22:17:24
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seanflynn Posts: 493

How can you find out what Firmware you have on the k750i?
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Posted: 2005-07-12 23:21:45
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