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doQtor Posts: 7

Yesterday I visit Mobile Phone Shop in my city. They sell S500i for about 2 weeks. When I asked them about keypad problems they said that the didnt hear about it and noone from couple of they clients who bought this phone complain about this...

Today I visit another shop. It was the same story. They cell many S500i (they are one of the first Polish shop selling this phone) and not even one phone returns with broken keys...


STRANGE...

Broken keypad S500i: http://pl.youtube.com/watch?v=jIzRgHmHG8Y

[ This Message was edited by: doQtor on 2007-08-17 21:02 ]
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Posted: 2007-08-17 18:04:05
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belialwafu Posts: > 500

hey in the vid when he presses the buttons it doesnt tilt! So maybe all of this crap is a fake
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Posted: 2007-08-18 03:06:59
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bart Posts: > 500

this is what happens what you make to many phones in china.
where are the days when ericsson made phones in europe, sure more expencive for them, but much better quality.
about 5years ago not as many phones went back for repairs, today its 1 out of 5!
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Posted: 2007-08-18 03:12:05
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belialwafu Posts: > 500

yes youre right...this companies dont know what they are doing. In the near future all companies in the world will be bought by china! hehe
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Posted: 2007-08-18 03:14:51
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c96sthl Posts: > 500

All

I think all this problem is not going to go away for any phone tht is slim and small

honestly....did anyone of you saw the broken hinge on motorola razr (especially the 1st gen) that is a common sight too even if the casing is magnesium.

read about the recent problem in N76? I tested one for two days....cannot access 3G or GPRS of my local network (software bug)...phone keep on restarting especially when I notice my body is having high static charge.
Paint start coming apart for the battery cover because they use Nylon which is well known in industry for tough to be painted....plus a very lousy keypad ...it won't crack but it is hard to press and the side of it is wobbling

I remember SE made very robust phone ...i mean for the casing and its component....but tht was the time when they don't make or follow the slim pack.

I dont know why they need to follow the slim pack even when last year their thick phone is making money

look at Apple...they don't follow the slim pack but the make an elegant thing that make everyone head turn around.....Apple is not the first touch screen phone....motorola new Rokr launch first but with a lousy look

I think in the end....those people who run the company should think why they need to be slim....why can't they make something that is good to hold on hard rather than good to fit in our shirt or pants.
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Posted: 2007-08-18 04:30:39
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doQtor Posts: 7

Any new broken keys, anybody... ?

If anyone who send they phone to service had it already back, and if keys are OK now?
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Posted: 2007-08-18 12:55:42
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jnnyrocket Posts: 31

I'm on my 3rd one now. First one went 4 days before first key break, second one went 10 days. Both prior w27.

This new one is w29 so well see if theres really been a fix after this date. Seems like quite a few people have had keys crack even after this date. Hope it gets sorted because it's a very unique phone.
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Posted: 2007-08-18 22:17:48
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dan81 Posts: 1

A friend of mine bought the pretty S500i on Saturday afternoon, and by today (Monday afternoon) just 2 days after, ONE key is broken and another one has a small crack on it...
I called SE to report the problem, they said that broken keys is not in the warranty and that i should send it to a Service Point in order to see what they can do about it.....

I havent sent it yet, i'll propably do it the day after tomorrow, i wonder what they'll say about that problem.

Honestly, that phone is really a beautiful one, but it definatelly does not WORTH a penny for that stupid problem that occurs!!! The LEAST they can do is CHANGE the keyboard for free for the one's who have that kind of problem!!!
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Posted: 2007-08-20 17:50:20
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spikee_3D Posts: 251

Its a known problem in the CPW group, bring it back if you have any problems.
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Posted: 2007-08-20 20:35:27
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cely Posts: 7

I sent mine to SE and after 2 days of getting it 4 cracked and today (4 days) 6 cracked, I sent SE an email explaining what happened and I also said that even though I knew I could send it back again, it was going to cost me shipping charges and the fact that I was not sure if it was going to be a permanent fix.

So I'll hold and wait for them to figure it out. I don't know what else to do I love the phone and something has to be done, and SE needs to acknowledge it once and for all. We all make mistakes.



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Posted: 2007-08-20 20:55:42
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