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psssst, you haven't heard this from me but.....
if you get a contract with O2 on a O2 200 and above you will get a free portable DVD player. Only in O2 shops though.
And also the 6 months 2x mins&texts
I got 8800 free + 2000 mins anytime/any network and 200 texts for £37
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[ This Message was edited by: N3uR0 on 2005-08-26 08:56 ]
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Posted: 2005-08-26 09:48:02
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Received a call last week trying to get me to stay with o2 (i'm about 11 months in to my contract), so i told them to ring me back. A woman rang me today, offering 750 xnet mins, 150 txts and a free nokia "mumble" or sony ericsson "mumble" sounded like k700i.
I asked how long that contract was for and was told 18 months, and that all contracts are now only being offered as 18 months or 24 months. Smelled a bit to me, so i told her to ring me back next week. What should i do when she rings??
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Posted: 2005-08-26 14:22:31
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@muddytrousers
I suggest you tell her you only want a 12 month contract (they do still offer them, and are just telling porkies!) - if your a heavy texter, then try and haggle more texts
Just be firm with her.
Oh, and tell her you want a newer model of phone (ie, K750i at least!)
[ This Message was edited by: sonyboyuk on 2005-08-26 18:42 ]
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Posted: 2005-08-26 19:42:00
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hi all,
have o2 chaged their tactics?
Best I was offered was 100 x-net minutes and 500 texts for £14. I wanted a k750i but they don't have them at the moment - they said they are suspended! Has anyone recently got a better deal or have o2 changed their policy on discounting their contracts?
thanks.
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Posted: 2005-08-26 20:30:44
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Hi all!
I've been browsing this board for a fair few months and finally decided to join.
Thanks to this thread I'm a very happy bunny!
Basically-
*I had a k700i upgrade last September
*In April o2 gave me £100 cashback if I stayed in contract for another year
*August - my phone's interior LCD breaks - and o2 Select say they can fix it under warranty. I took it to the local o2 shop who posted it off and then promised me it would be back fixed in two weeks.
*Three weeks later I get a call from the o2 shop 'oh we can't fix your phone under warranty - it'll cost £93.80 to fix the screen or £17.50 to get your phone back'.
I go mental. (and don't pay of course!)
Then I browse this thread after browsing for the k750i on ebay.
Today i stammered the courage to call up o2 Select and request my PAC number. The guy came out with the old 'oh, can I ask why you want to leave- er actually you can't leave the network until April because you're contracted.'
I bricked my pants. All that bravado for nothing.
'It'll cost £200 to disconnect'
'Fine I'll pay it' I replied, 'I just can't deal with a network who doesn't care about its customers who've been with them for 7 years.'
he went silent, but I pressed on.
'I've been on the phone to 3 who are very happy to give me a much cheaper contract, a better service and a new phone'
He feigned surprise, as if to say he'd heard this a million times before.
'Oh what have they offered you?'
'500 Xnet, 150 texts for £15month'
Needless to say I had the last laugh.
He upped the texts to 225 and matched the rental/minutes and threw in the k750i.
CASHBACK!
Just a word of warning to everyone: they really ARE out of all Sony Ericsson phones at the moment as he tried to fob me off with a Nokia or Motorola. I told him my old phone was a Sony J5 and I was used to the Sony interface. They get a delivery of Sony phones on the 3rd of September.
Hope that helps everyone like it helped me.
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Posted: 2005-08-26 20:55:26
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my brothers girlfriend got a new phone d500 a few months ago and got 500 off peak mins and 500 texts a month for 10 pound, all because she sed she was canceling.
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Posted: 2005-08-27 00:47:35
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@muddytrousers are you positive it was o2? and not some company called erm...can't remember the name...its a con they called me saying my contract was up in beginning of august but i knew rightly it was end of august...contacted o2 and they said o2 upgrade team didn't give me a call what so ever...so be careful
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Posted: 2005-08-27 02:12:42
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@honus_700
Blimey, thanks for that. Never actually heard them say they were from O2 upgrade, so i'll make sure i inquire if they call again.
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Posted: 2005-08-27 13:37:56
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Hi there. I just reached the end of my 12 month contract this August, so decided to call O2 about an upgrade.
Like most of you, I said I was going to cancel my contract as I got a better offer from 3 mobile. I quoted the offer of 500 Xnet minutes and 500 texts and said it was too good an offer. They put me on hold while they discussed it with their manager. They then said they could offer me the Discount 500, which is 500 minutes xnetwork for £25/month.
I said this was not good enough as I needed texts and I had to leave, so I asked for my PAC code. They then put me on hold again and eventually said they would offer it for £10/month (£15 line reduction) but this was the most they could do. If I wanted texts I would have to pay for bolt-ons, as they could not give the line-rental discount in addition to free texts.
So for £15/month I would get 500 mins plus 100 texts (£4 bolt on). For £19/month I would get 500 mins plus 200 texts (£9 bolt on) etc..
With this I asked for the V3 or k750i and he said he could do it for FREE but they didn't have the sony in stock. I said I needed more texts but he was adamant that it was the best he could do. I said I would therefore cancel and he told me my PAC code would be sent as a text message in 48 hours!
CRAP! However I called again and spoke to someone else, starting again by threatening to cancel. After a long conversation the best she could offer was £15/month 500 mins 100 texts plus £129.99 for V3/k750i. This was worse than before.
She wouldn't budge as she said my monthly spend was £12 so they couldn't offer me anymore (last years upgrade meant I paid £10 month for 500 mins off-peak Xnetwork plus 100 texts plus double for first 6 months). Again I said I wanted my PAC code and she didn't hesitate to offer it to me.
I was getting impatient but decided to call again. After many times the best I was getting was 500 mins, 100 texts for £15.
So I called one FINAL time and told person I was offered £15/month 500 mins and 200 texts plus free V3. However I said that they told me to call back about the possibility of more texts, as I needed 300-400. This was a lie, obviously!
She said they could give 300, so i then asked for 400! However she said no, and at this point I thought I shouldn't be too greedy and decided to accept. I didn't want her to speak to her manager as he might have told her not to even give me the 300 texts. I didn't want to go back down to my 100 texts.
So I accepted and my free V3 is on its way. So to summarise I will pay £15/month for 500 mins, 300 texts and free V3. Not too bad, although I wish I got the 500 texts!
Are those of you who got 500 texts on the online tariff? Is it because I am on the high street tariff (i.e. not online).
Hope this helps
[ This Message was edited by: stonecolder on 2005-08-27 14:59 ]
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Posted: 2005-08-27 15:30:02
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haha you're so greedy man! lol...3 are rubbish anyway poor signal poor customer care, you don't wanna move to them, I know lots of friends who wanna get off the 3 network...it's just cheap cos they use cheap labour (indian i think..not an offence) that have to search the dictionary every few words you say. Plus they got poor phones too(though i could put up with k608 not that i have seen a cheap offer with it though :S) , I'm surprised O2 put up with your phone calls xD
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Posted: 2005-08-28 01:18:18
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