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> S500i, broken keys after 4days (
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i've had my s500i for about 3 weeks and my 6 key just cracked.
this is really irritating because i bought my phone off myworldphone.com and i'd like to replace the keypad but have no idea where to go for it
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Posted: 2007-08-24 23:19:45
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I just read a article on mobile-review.com about faults on mobile phones, Eldar writes something about the S500i BLACK:
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The situation with the Sony Ericsson S500i buttons had been hard to foresee - it was just recently when we learned that the green paint reacted with the adhesive used for sticking the buttons onto the casing. This way, because of the chemical reaction the base of the keys simply dissolved. At the same time, the yellow edition is free of such defects.
..
But as I can see by the forum, this problem is on the W580 also? But maybe not in the white edition?
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Posted: 2007-08-26 15:39:38
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Had my s500i 4 days now, and the keys have just cracked. I've been gaming heavily on it, but still.
S500i: Mysterious Green
Production date: Wk31
From: Carphone Warehouse, UK
I'm going to take it back tomorrow and they better replace it, because the salesman who I bought it from told me that it wouldn't happen, and denied knowing about any such problem.
This is interesting, because I thought I would be safe having a phone made after 27 weeks :/
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Posted: 2007-08-28 01:46:20
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Update*
Got my phone replaced today by CPW, same batch number, we'll see how it goes...
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Posted: 2007-08-28 18:55:52
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On the plus side, if you keep the phone the keys still work just fine even if they are cracked. I've had mine for a month now with nearly every key cracked and the phone still works great. I don't really see the point of sending mine in for such a small cosmetic change.
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Posted: 2007-08-28 23:07:52
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It is better for everyone that has cracked keypads to send it back, just because SE will take more notice if they get more problems. I thought the same, that if they keep working it was ok, but then SE will think is not a mayor problem. I'm sending mine for the second time this week, let's see what happens
*** SEND YOUR S500i to SE a thousand times if that's what it takes for them to fix it
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Posted: 2007-08-29 18:46:39
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Hi,
Just wanted to check in and leave my story too.
Have had my S500i for a couple of weeks. I'm no heavy user.. and don't press hard. Still I saw 3 keypads broken in the middle like som previous pictures have shown.
In my case the numbers: 2,3 and 7 are the ones broken.
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Posted: 2007-09-03 12:38:02
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I just got my phone for the second time, they made me send it to a supervisor because it was "weird" that it happened a second time. It is the same exact flimsy green keyboard as before, so they have not addressed the problem at all. Are we entitled to the lemon law in this? if it breaks again I'm going to have to sell it at a big loss and get another sony ericsson (W950i is my favorite except for the whole no camera thing). People please complain to SE as much as possible so that they accept they have a huge design flaw in one of their most popular phone
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Posted: 2007-09-17 21:18:58
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On 2007-08-21 13:58:43, belialwafu wrote:
aw...im a heavy texter...i wish this was resolved..
I resolved it.....sold my 580i before the inevitable happened and bought a Nokia 6300
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Posted: 2007-09-17 22:56:57
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and the guy you sold your phone to? havent said nothing yet?
why a nokia?
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Posted: 2007-09-17 23:00:28
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