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Lembo Posts: > 500

We should just work out a time and date and phone o2 to complain.

Bombard them with the subject again maybe?

(....maybe not)
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Posted: 2005-01-12 16:34:23
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joebmc Posts: > 500

@Lembo

Agree with you there. Just tried to update to the new fw, got the your operator dont support this... blah blah blah.

Worked for r2l

_________________
T68m(i)-->T610-->k700i

themgzr.co.uk

[ This Message was edited by: joebmc on 2005-01-16 19:56 ]
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Posted: 2005-01-16 20:56:15
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DCUK7 Posts: > 500

All 4 UK phone operators have blocked the use of the update service now so don't get on O2's back too much. They have done this to stop people complaining about corrupt firmware as a result of the update service and IMO they are right to do so as right now the update service is still buggering up peoples phones.
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Posted: 2005-01-16 21:08:08
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joebmc Posts: > 500

Well whats the point of SEUS now then?
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Posted: 2005-01-17 14:12:40
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Lembo Posts: > 500

@~DC:UK~
How do you know that?
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Posted: 2005-01-17 14:45:37
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FuricTrax Posts: 261

@Lembo

It has been said on a few forum posts around here. I think maybe even someone has a quite from an SE rep somewhere!

It does make sense though eh? I'd like to update my Orange K700i but if it is gonna break some function then I'd rather live with the few bugs that it has and get it done at a service centre or through the CPW.
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Posted: 2005-01-17 15:27:56
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joebmc Posts: > 500

@FuricTrax
Well I think and the operators should give us the option to do it yourselves, should stick a disclaimer on there saying “this may damage your phone if not done correctly, we advise you take your phone to a service centre, use at your own risk, voda, o2, tmobile and orange will not be held responsible, blah blah blah blah blah…etc
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Posted: 2005-01-17 18:06:27
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darrengf Posts: > 500

yes the networks could put a disclaimer on there but who would be the first person to complain when it did go worng. Us!

The networks dont want to be akward, its not in there interest but you have to see it from the point of view. The phone is working so why break it?

Ok yes the firmware isnt upto date and yes your firmware may be buggy but at least you can make and receive calls.

The networks are not stopping you using the update via svs centers just the online update.

Also this is still extremely new to SE (K700i update) so i would hopefully think that shortly that the update service should soon start to work correctly but again you only have to read peoples comments on hear regarding do the latest update to see new problems. So for me not doing the update is better the doing the update.

I would rather take my phone in and get a svc center to update, this is free and norm only takes a few hours. People that dont live near a center can post there phone in to have it repaired.
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Posted: 2005-01-17 19:10:30
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DCUK7 Posts: > 500

I have basically been told by a SE support guy that the update service still has problems with firmware corruption thus upgrading to R2AE on SEUS is blocked by the 4 major operators. There is a version of R2AE for all networks but they are not on SEUS, the network operators would prefer it if you go to them or a proper service centre to have that done.

You cannot blame them for doing this. Apparently one of the biggest causes of returns of the K700i has been due to people using the SEUS and having a problem (according to a T-Mobile rep I spoke to).

In short, using SEUS is like playing russian roulette with your phone! Don't do it!
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Posted: 2005-01-17 20:04:37
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FuricTrax Posts: 261

SE seem to have lots and lots of problems with all types of software!!!
SEUS, Firmware etc etc.

Perhaps they should think about hiring some new programmers
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Posted: 2005-01-17 20:33:20
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