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Ricky D Posts: > 500

This is quite strange.

Are you certain you're holding the volume down button as you connect the usb cable?

Have you tried checking the Windows Device Manager to see if thee is anything that looks like an incorrectly installed device?

Do you have access to another PC that you haven't tried before to try again?

Is you PCC up to date?
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Posted: 2013-06-14 13:25:25
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NightBlade Posts: > 500

Yeah, the pcc should be up to date. I also had a look at the device manager and I think I saw one strange item on the list. I'll try reinstalling it when I get back home. If that doesn't work I'll try another pc.
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Posted: 2013-06-14 13:41:27
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djin Posts: > 500

@Nightblade,

Is your phone on mtp or msc mode? If its msc, try changing to mtp and then follow. Although, I dont think it's the actual reason, but it may cause it.
Also if it still doesnt work, connect your phone on a different usb port(preferably where you havent connected earlier) and then launch the pc companion. You will see the drivers getting installed. If this also doesnt work, then remove pc companion and reinstall it

http://www.sonymobile.com/gb/tools/pc-companion/

After the re installing, you cannot connect the phone directly in flash mode. So first connect it in mtp, let the drivers be installed and then try to update it.
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Posted: 2013-06-14 22:05:03
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NightBlade Posts: > 500

Right, I changed the usb port, reinstalled the PC companion and tried without holding the volume down button, but nothing happens. Not even the indicator lights up.

I even removed the suspicious driver (I think it was an old sony ericsson one) from the device manager, but that didn't do it either.
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Posted: 2013-06-15 01:11:52
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NightBlade Posts: > 500

OK, so I tried turning on the phone while connected to the PC and just before it actually started booting up, the green indicator lit up and the SEMC flash driver started installing. Then the boot sequence commenced and the installation couldn't finish...
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Posted: 2013-06-15 02:28:34
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Ricky D Posts: > 500

Does flashtool recognise your device? That tool gives a better log output. Try version 0.9.10 from the previous versions section. When you run it completely exit PCC first.

Also, did you try the S(E)US standalone service?
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Posted: 2013-06-15 06:26:22
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NightBlade Posts: > 500


On 2013-06-15 06:26:22, Ricky D wrote:
Does flashtool recognise your device? That tool gives a better log output. Try version 0.9.10 from the previous versions section. When you run it completely exit PCC first.

Also, did you try the S(E)US standalone service?


Flashtool only recognises the phone when it's on. Tried SUS many times, didn't work.
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Posted: 2013-06-15 12:20:09
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Ricky D Posts: > 500

Did you try djin's suggestion of changing the connection mode, then connecting to PCC again?

Have you had chance to try another PC yet?

I'm running out of ideas..
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Posted: 2013-06-15 12:44:33
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NightBlade Posts: > 500

Tried changing the USB mode and on a different PC but that didn't work either. I think the problem might have to do with the phone itself.

I should probably just wait for the OTA update...
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Posted: 2013-06-16 19:54:05
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goldenface Posts: > 500

I seem to remember having the same problem. I had to wait for the OTA update too as it just wouldn't update.
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Posted: 2013-06-16 20:19:35
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