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Horrible treated screen!
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Posted: 2006-10-23 23:15:13
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It happened with my K800 the 2, 4 and 6 keys peeling of after played java games, the keys started to peel with the use
So wi'll see more of this, too bad
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Posted: 2006-10-24 11:13:28
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There are two main reasons why this happens:
1) Manufacturing fault
2) Poor handling.
Generally the type of poor handling which causes this is allowing hard edged objects such as keys and coins to scratch the keys, which pulls the surface paint away from the key. Operating the keys with sticky (i.e. very dirty) hands may also do this.
As the OP suggests that the phone hasn't been badly handled then it's down to a manufacturing fault as it appears that the paint has raised from the keys in bubbles - the paint sticks to the finger harder than to the key, so when you raise your finger the paint comes with it. This is something which happens with rubber keys more than you may think and usually means the paint formulation or it's application was wrong.
The solution - get the keys replaced under guarantee by a service centre as they are of faulty manufacture - you should expect finger operated keys to withstand typical finger action ! (In the UK the Sale of Goods act covers this requirement).
For the posters whose keys have worn clear through game playing or over a long period - this probably counts as "fair wear and tear" so you'd probably be charged for replacement - however a service centre will be able to replace them.
I think the painted lettering on the lens cover has probably worn off through rubbing contact with your pocket - this may count as "fair wear and tear" too so you'd need to show you used a soft, loose case for the phone to show it's faulty paint - I guess you'd be charged to replace the part otherwise.
Hope this helps.
[ This Message was edited by: daveyj on 2006-10-24 10:58 ]
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Posted: 2006-10-24 11:55:59
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you not got any warrerty, take it back or contact sony ericsson
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Posted: 2006-10-25 15:09:18
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Going off that pic I'm not sure they'd accept it!
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Posted: 2006-10-25 17:36:54
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What part of:
"the screen still has its screen protector on it from when it came out of the box and has NEVER been taken off!"
Dont you lot get
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Posted: 2006-10-25 22:47:22
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