General discussions : Non mobile discussion : £20 for a 1TB external HD from apple.
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I see that all orders have been cancelled...
but money has been taken from your account...
Apple say they will refund it..
But I'd take some legal advice.... by taking your money Apple are entering a legally binding contract....
anyone round here study/studied commercial law??
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Posted: 2007-07-04 22:17:06
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Two of mine have been cancelled and the item descriptions changed to "Dynamo Label" something.
One is still "yet to be shipped"
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Posted: 2007-07-05 00:05:34
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I took a screenshot so if they CHANGE the title on mine, I'm going to kick a fuss.
Let's all join together to make an issue
edit:
Just checked mine, they cancelled mine and put
DYMO LABELWRITER LARGE ADDRESS LABEL-ZML
as item description. This is most definately ILLEGAL because they are trying to make it seem like the order was incorrect. Obviously lying.
Any ideas on what to do?
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Posted: 2007-07-05 00:08:57
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If you get any Alec, do i get mates rate
Love you
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Posted: 2007-07-05 00:40:57
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well, I never expected to get one but I ordered in case they gave something as a "sorry"
my order is cancelled though I've had no email whatsoever and I also took a screen shot earlier so I'll certainly be calling to ask whats going on as the least they can do is email me to explain why they cancelled the order... I mean that just business sense but this is really my first ever Apple experience so perhaps I'm expecting too much?
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Posted: 2007-07-05 00:45:07
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if they cancelled and said sorry, I'd understand, but the way they are doing this is sneaky!
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Posted: 2007-07-05 01:18:26
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I got this email this morning:
Dear Apple Store Customer,
We regret to inform you that your recent order for the Iomega 1TB Value Series Hard Drive. Which you placed on the online Apple Store has not been accepted.
Due to a temporary inaccurate pricing issue on the store, the price of the product was listed incorrectly as £19.95. Whereas the correct online Apple Store price is £199.95 i.e. the listed price was approximately 10% of the correct price.
We would like to draw your attention to clauses 2.4 and 2.5 of the Apple Online Store Terms and Conditions under which if Apple cannot accept your Order, we will contact you.
Furthermore, we would like to draw your attention to clause 2.6 of the Apple Online Store Terms and Conditions under which Apple reserves the right to cancel your order in case of a price error on the Apple Online Store.
We understand the inconvenience that this pricing inaccuracy may have caused you, and we sincerely apologize.
Kind Regards,
The Apple Store
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Posted: 2007-07-05 14:30:54
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looks like theyve got there back side covered. wouldnt expect any less really
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Posted: 2007-07-05 14:38:36
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however...
if they took your money that is the contract signed.....
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Posted: 2007-07-05 14:41:43
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well a quick call shows you that staff are 'updated' with what's going on.
They also have rather bitchy tones.
"What we are doing is perfectly legal. Your money will be refunded".
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Posted: 2007-07-05 16:40:48
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