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On 2008-09-07 18:41:30, mile_z_miles wrote:
NO ONE COULD FIX IT!
Did anyone ever attempt to ?
Atank's problem is 99.9% a software issue which can be easily fixed via firmware flash.
So if yours is the same you should give it a go.
Welcome to Esato, by the way
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Posted: 2008-09-07 23:31:45
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Thanks for the welcome.
Two Service Centers had a look at it. One in Kuwait and one in Dubai. The warranty will run out at the end of this month.They said that the phone was mishandled (wtf! it doesn't even have one tiny scratch).
The welcome video comes on then the phone shuts itself off halfway thru the boot then comes on again with the welcome video then shuts off again - this goes on in a loop - it doesn't finish the boot. Other than that it's a slightly used phone - 2 months used.
I tried to get into the phones memory via USB hoping I could erase the firmware and replace it with a new one but the phone needs to be "on." Which is impossible because it doesn't finish the boot - it just goes around in a loop.
My theory is that there is a really bad production batch of P1is, SE simply doesn't care. I've written to them about it. I've got all records and details of the phone.
Any ideas? Thanks in advance.
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Posted: 2008-09-08 20:18:50
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On 2008-09-08 20:18:50, mile_z_miles wrote:
I tried to get into the phones memory via USB hoping I could erase the firmware and replace it with a new one but the phone needs to be "on."
What method of firmware flash is that
Do what I wrote in my first post and you're done.
As for the morons at the service centres in Kuwait & Dubai who were incapable of solving your problem - this only shows that they were genuine SE employees, nothing else
Just give it a try via SEUS.
_________________
HTC Touch Pro
SE P1i
[ This Message was edited by: myth® on 2008-09-08 19:46 ]
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Posted: 2008-09-08 20:30:41
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Myth,
I downloaded the SEUS, I tried the Middle East Version first then the US. There is no difference between the two. I followed the instructions; released "c" when instructed - it said that I have the updated version of the firmware.
The phone is still doing the same thing as before - perpetual boot.
My hope is dashed.
[ This Message was edited by: mile_z_miles on 2008-09-09 08:45 ]
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Posted: 2008-09-08 21:13:59
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Did you not have the 'continue anyway' option in SEUS? This will make it reflash your phone, and hopefully replace any corrupt files.
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Posted: 2008-09-09 11:37:48
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On 2008-09-09 11:37:48, AD wrote:
Did you not have the 'continue anyway' option in SEUS? This will make it reflash your phone, and hopefully replace any corrupt files.
No, I didn't get that option.
But now that you've mentioned it, I will try again just to make sure.
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Posted: 2008-09-09 11:42:40
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The continue anyway option is, for no obvious reason, not available for some regions.
If that is the case for you, I'd suggest to change your cda to GW1 first (for which the reflash option is available).
Do a search in this forum for XS++, which is the best tool for that.
Once you've changed, start over with the flashing process via SEUS.
Good luck !
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Posted: 2008-09-09 12:06:08
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On 2008-09-09 11:42:40, mile_z_miles wrote:
On 2008-09-09 11:37:48, AD wrote:
Did you not have the 'continue anyway' option in SEUS? This will make it reflash your phone, and hopefully replace any corrupt files.
No, I didn't get that option.
But now that you've mentioned it, I will try again just to make sure.
Yup, I'm sure there is no "continue anyway" option. I took a screen shot of the last page.
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Posted: 2008-09-09 12:19:55
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Well, it seems that SEUS works in mysterious ways...It does look as if your only options are to use XS++ to switch to GW1, or to take it to be reflashed at one of SE's service centres as they have access to the EMMA server which is denied to us mere mortals.
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Posted: 2008-09-09 12:26:54
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On 2008-09-09 12:06:08, myth® wrote:
The continue anyway option is, for no obvious reason, not available for some regions.
If that is the case for you, I'd suggest to change your cda to GW1 first (for which the reflash option is available).
Do a search in this forum for XS++, which is the best tool for that.
Once you've changed, start over with the flashing process via SEUS.
Good luck !
Ok, I'll try that. I'll post result. Thanks mate.
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Posted: 2008-09-09 12:27:59
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