Sony Ericsson / Sony : General : Damage caused by Sony Ericsson repair center (Kuehne + Nagel in Banbury Oxforshire UK)
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i asked sony ericsson to fix my keypad scratching because they ignored it after 2 repairs. They left me hanging for a week then called me back saying sorry we cannot fix it. I just said "oh well i sold the phone and left sony ericsson and wont be coming back"
now got the iphone and the customer service is amazing, the battery life was poor so i walked into the apple shop and she plugged it in, chatted to me and said oh "yes thats terrible, ill go get u a new one" and moments later i had a brand new scratch free iphone! so no sending it off!
okay they made me wait 10/15minutes but with macbooks iphones, shuffles in store i was in heaven! i manhandled all that stuff for a bit, checked emails etc
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Posted: 2009-06-08 14:03:44
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different country same problem
Romania, 1 year ago. My GFs W800 had a problem with Bluetooth (couldn't send or recieve files). She is in another town btw. So i called her and told her to send it back. She waited 10 workdays for the phone. When it came back, i asked her to do a test send/recieve. Surprise, it was stilll NOT working. What they did was a FW flash... So sent it back again for 10 days. When it came back again, my GF learned her lesson, and tested it IN the store. Surprise again, still not working. Thats when se got really angry and told the guy from the store that she will go to the comsumer protection (the company that comes out when you buy an xpired food, or when you pay for your internet for 1 month and you don't get the net, and other stuff like this). So the guy crapped his pants and told her that this time he will call them and makes sure it's fixed. So another 10 workdays passed, and the phone arrived. BT was working, but she was in a hurry, so grabbed it and went home. The next day i travelled to see her (
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Posted: 2009-06-08 16:15:44
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Hi All
Just had a lovely conversation with K&N too ref my W910i
They claim the reason it will no longer power up is because of water damage....
Where exactly is the water damage????
Rob
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Posted: 2009-07-14 18:49:40
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Well I have had my issues with k and g too see this thread:
http://www.esato.com/board/viewtopic.php?topic=179893&start=0
I got it sorted in the end though when i got the manager in s.e to give me a new replacement phone
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Posted: 2009-07-14 22:50:18
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