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asif20 Posts: 137

ok guys about orange insurance for the P800, i pay 5 pounds a month, 2 weeks ago while i was in pakistan i lost my fone, I Immediately foned orange who had a replacment for me by the time i got back to england, so u are covered by orange care
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Posted: 2003-05-06 18:51:00
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evoke Posts: > 500

Quote:
On 2003-05-05 03:13, dave_uk wrote:
@evoke

Don't get me wrong, mate, I didn't think you were - was just trying to give ppl accurate info to help, and to prevent ppl being fobbed off by Orange, as they have been doing for years!

If they sold you Care on a P800 specifically, and not just that it carried over from an upgrade, I'm sure you're covered and they'll replace it. If not, seems you've got a pretty good case.




Quote:@dave_uk i'm not claiming. all i was concerned about is wether or not i was covered.. tbh from all the responses so far im still not sure what everyone is talking about.


lol no u read my post wrong as i missed a full stop. i meant to say im not claiming on insurance at the moment

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I don't know all the answers but Guru does!


[ This Message was edited by: evoke on 2003-05-06 17:59 ]
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Posted: 2003-05-06 18:56:00
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mannequin Posts: 60

y dont u just take out the insurance now and tell them ur screen broke few days after?
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Posted: 2003-05-07 03:48:00
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searley Posts: 81

When i upgraded with orange they stated that it is not covered by the 'free care' but as i had been with them for many years i could buy care for £2.50 a month.. i said yes please..

The phone arrived the following day and all was ok..

about a month later the phone has gone wrong, orange say it is dead .. guess what.. the gits say i have no insurance, who ever put the insurance on my account took it off the same day!

i am now in a battle with them stating that insurance was not canceled with my permission and that i should not suffer from an error at their end.. but do they listen?? NO..

the are offering emergency insurance at £100, i have told them to stuff it, and that i am going to take the matter further as i am fecked off with large companies thinking they can do as the like..

so if any of you have requested the insurance.. before making a claim.. make sure it is actually on your account!!
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Posted: 2003-07-01 11:06:04
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bloomp Posts: 288

i just upgraded to an orange p800 yesterday. the insurance thing was explained to me by a v helpful guy in the orange shop. Basically if u r on a old tarriff (like me) where orange care is free for the first 12 months then u r not covered with the p800. BUT if you pay for the orange care at £5 a month (though as i have been with them ages they r only charging me £2.50 a month) then you are covered. Its as simple as that...i hope!!!
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Posted: 2003-07-01 11:20:17
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MaThIbUs Posts: > 500

OMG, that's fuckin' shitty to you... Sue those fuckers! This message was posted from a T300
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Posted: 2003-07-01 11:32:26
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searley Posts: 81

bloomp..

i asked for the cover at £2.50.. they put it on my account.. then for some reson took it off the same day.. hence they say i am not covered

this is why i say before attempting to make a claim ensure you do ACTUALLY have cover.. as in my case requesting and getting are 2 different things!
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Posted: 2003-07-01 11:37:33
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Miss UK Posts: > 500

Oh Gawd there kak they shud repair it for u! Look around c if ne where else will fix it for less GOODLUCK This message was posted from a Nokia
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Posted: 2003-07-01 11:44:08
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bloomp Posts: 288

yes that is crap of them. It is marked on my service agreement and will check my next bill too! thanks for the warning! the only reason i am getting rid of my p800 that i bought sim free in jan and upgraded my old t68i to an orange p800 is for the orange care, which despite this thread, is easily the best insurance out there. for £2.50 a month i will get a new p800 next day if i lose it, break it, gets stolen etc
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Posted: 2003-07-01 11:49:47
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sam12 Posts: 335

get insured with www.cusc.co.uk
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Posted: 2003-07-01 18:36:01
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