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< Esato Forum Index > Sony Ericsson / Sony > General > T610 hissing problem can be fixed trough a software upgrade!! Bookmark topic

It's not a sw fix. It requires a hardware change.

The problem is with the "comfort" noise. Phones aren't made completely silent, cause people don't like them. But the comfort noise was miscalculated for an early batch, which, as you know, has now been fixed.
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Posted: 2003-05-22 08:06:00
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Kinda makes sence.
When ppl talk with me on the T68i they often ask me if I'm still
there cause when I don't talk the line gets totally quiet.
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Posted: 2003-05-22 08:33:00
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Then what should I do? Should I get my phone replaced or just wait for the new SW?
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Posted: 2003-05-22 11:01:00
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ok guys.. its hardware!!!
DONT TRUST mobil.se

I have a friends at the servicecenter and thanx to that they fixed my phone in just one day.. so know its back and works great. .no hissing sound.. and what they did was adjust somehting with the speaker.

I will mail mobil.se and say that to them.. they should stop lying... this isn't the first time..
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Posted: 2003-05-22 11:21:00
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In swedish, now SE won't say if its SW or HW error that causes the hissing sound....

T610 - Sony Ericsson vill inte säga vad felet beror på
2003-05-22 10:50

[uppdaterad] Igår bekräftade Sony Ericsson att felet på T610 var mjukvarurelaterat. Idag tar man tillbaka den uppgiften och vägrar säga orsaken till bruset i luren. Andra källor berättar mer.

- Vi ska laga alla telefoner det är fel på, det är det enda vi vill kommunicera, säger Per Alksten på Sony Ericsson.

När vi frågar om gårdagens uppgift att felet beror på mjukvaran säger Alksten att det är en uppgift han idag varken vill bekräfta eller dementera.

- Vi vill inte säga vad felet är. Om det är mjukvarurelaterat, hårdvarurelaterat eller en kombination, den uppgiften lämnar vi inte ut, säger Per Alksten på Sony Ericsson.

Flera serviceställen som vi talat med idag uppger dock att felet även är hårdvarurelaterat, att komponenter måste bytas ut i telefonen. Det är alltså inte bara mjukvaran som behöver uppdateras.

Av Linus Brohult

Sony Ericsson T610.


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Posted: 2003-05-22 11:22:00
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YES they say its a HW error..

Stop trusting MOBIL... just call SE helpdesk. if you want more information.. or call a servicecenter and ask what they do with the phone!!!!

They fixed my hardware.. sorry my friend.. mobil.se is just for no use.. they wrote that article so that could clear their name from bullshit..

hehe... mobil.se blaaah
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Posted: 2003-05-22 11:31:00
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hi guys...i just bought the t610 frm orange in hong kong last friday and
when i took it home and made a call ..it had this most annoying hissing sound...went back to orange the next day and they said they will receive second batch on 22nd. Went today and tried 4 different t610's and all of them had this hissing sound. They even claimed that sony ericsson has said that this is normal. I was soo angry and refused to accept a new phone with problem and said will wait for their new lot which they said they will get next week. The hissing sound is really annoying when u talk in a quiet environment like home or office. I m soo angry and frustrated with sony erisson.. they made such a beautiful phone but yet don't check their phones before they sell it for distriubution. Does anyone here know which batch will not have the hissing problem ? or has the hissing problem been solved ??
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Posted: 2003-05-22 11:47:00
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As you can read above, the hissing problem can be repaired with a hardware fix. Which could be a regulating or a truely hardware exchange thing. Second way would be better because your phone should have same quality as the new ones. Otherwise regulating is just a "alibi fixing"..

But this is just rumor ... we have to wait for an official statement what exactly(!) is wrong.

/KYUSS
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Posted: 2003-05-22 11:58:00
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there won't be a statement about what was wrong. It is a minor problem that has been rectified, and all phones currently in the market can be fixed.

Storm in a teacup
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Posted: 2003-05-23 02:56:26
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